Vocab
Charts
3.1 Nonverbal Communication
3.2 Listening Skills
3.3 Teamwork
100
-______ is composed of the messages sent without or in addition to words.
What is Noverbal Communicationcomposed .
100
List five nonverbal symbols.
What is body language, touching, space, time, and paralanguage.
100
These two symbols make up the verbal part of a message and are accompanied by nonverbal symbols.
What is spoken and written
100
________ is hearing and understanding a message but not trying to rmemeber the message in the long term.
What is casual listening
100
Part of keeping a good relationship with your manager is respecting lines of ____________
What is authority in communicating with others.
200
A ________ is the use of your arms and hands to express an idea or feeling.
What is gesture
200
List the four listening process
What is hearing, focusing attention, understanding, and remembering
200
Nonverbal symbols may be used to regulate or control oral communication bewteen the ____ and ____.
What is sender and reciever
200
______ is hearing and trying to understand and remember a message.
What is active listening
200
Teamwork is two or more people acting together to _____
What is achieve a goal.
300
_____________ is the nonverbal symbols that accompany a verbal message and reveal the diffeence bwtween what is said and how it is said.
What is paralanguage
300
List six team roles
What is leader, challenger, doer, thinker, supporter, and recorder
300
Being too self-confident can hinder your communications and ______ your image.
What is hurt
300
Missing an importand appointment, overlooking the feelings behind the words, and interpreting a situation incorrectly are just few examples of problems that occur becuase of
What is poor listening
300
Other workplace teams may be orfanized to accomplish more _____
What is specific or specialized goals
400
__________ belief in yourself and your abilities.
What is self-confidence
400
The six steps in promblem-solving tips.
What is identify the promblem, describe the effects, brainstorm ideas, evaluate the solutions, test the solutions, and evaluate the results.
400
Being seen as _______ helps you build a postive image.
What is sincere
400
The ____ has the most of the responsibility for conveying meaning during the communication process.
What is speaker
400
____ allows the team to be more creative and productive than the individuals would be working alone.
What is synergy
500
________ means showing excitement or lively interest.
What is enthusiasm
500
At lest two strategies for resolving conflicts.
What is listen and talk, identify, cneter your discussions, think objectively, focus on resolving the promblem, and be willing to do your part.
500
It can convey your confidence level or your interest in a situation or topic.
What is posture
500
When you understand the message, smile or not your head to give the _______ feedback.
What is speaker
500
Them teams needs to know the _____ and _______ of each memeber.
What is skills and experiences
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