Who is Bryan Harsin?
What kind of employees do a better job? Simple answer
Satisfied employees
Focusing on employee satisfaction is a slow or quick fix
The structure known as the "main building" of Auburn University
What is Samford Hall
What is one idea the author uses to teach us to focus on the positive... there are 3
Harvest Wins, Add rounding for positives to skill set, harvest and share examples where employees are making a difference
Employees want to
2. Know that their job is _____
**This is why they got into healthcare!
Worthwhile
Name your favorite line of the creed and how it relates to our future jobs!
Answers may vary
The NUMBER ONE ACTION to drive employees satisfaction is ___.
What is Rounding for Outcomes
Employees want to
3. They want to make a ____
Difference
Results fuel passion- getting results remotivates people to persevere
What is TEN!!!!!
One type of rounding for outcomes (there are 3)
Unit manager rounding, senior leader rounding, support department rounding on other departments
Employees want to
1. Believe the organization has the right ____
We can't have we/they culture
Auburn's Original Name
Relate this chapter to a scenario within healthcare-- what did your group learn they will take to their future work life?
Answers will vary
Summarize rounding for outcomes in 3-5 sentences-- why is this important to all of us in the room?
Answers will vary!