How Employees Learn
How Culture is Embedded
The Three Levels
Competing Values Framewk
Misc.
100
A person whose accomplishments embody the values of the organization
What are Heroes?
100
Arizona State University's use of "top-of-mind business school" as a way to encourage instructors to engage in activities that promote quality education is an example of
What are Slogans and Sayings?
100
The core values of the organization
What are Basic Assumptions (level3)?
100
This type has an external focus and is very aggressive and competitive. It is more concerned with delivering results, productivity, and profits than employee development
What is the Market Culture?
100
The idea that for an organization to be most effective, its culture needs to be flexible in order to change when the environment changes
What is the Adaptive Perspective?
200
3M's Gold Step Award is an example of this
What are Symbols?
200
The degree of hierarchy in an organization is because of this
What is Organizational Structure?
200
What did JCPenney change in an attempt to enhance its culture
What are Observable Artifacts (level 1)?
200
General Motors is a good example of this type of culture
What is Hierarchy Culture?
200
How employees are dressed is an example of this level of culture
What is level 1 (Observable Artifacts)?
300
An object, act, quality, or event that conveys meaning to others
What are Symbols?
300
Whether employees have individual offices or all work together in one open room is because of this
What is Physical Design?
300
Physical manifestations of culure
What are Observable Artifacts (level 1)?
300
This type devotes considerable resources into developing their employees
What is Clan Culture?
300
When the expectations of the culture are strong enough to replace formal rules and regulations, it can do this
What is Shape behavior by helping employees make sense of their surroundings?
400
Celebrating important occasions and accomplishments in organizations are performed as
What are Rites and Rituals?
400
A company's mission, vision, and philosophy are examples of
What are Formal Statements?
400
The values and norms actually exhibited in an organization
What are Enacted Values?
400
This types encourages collaboration among employees
What is Clan Culture?
400
Google, which urges its engineers to spend 20% of their time on personal projects, is an example of this type of culture
What is an Adhocracy?
500
A narrative based on true events - to emphasize a particular value
What is a Story?
500
Orientations, career development, and performance evaluations are tools used in
What are Role Modeling, Training, and Coaching?
500
The explicitly stated values and norms preferred in an organization
What are Espoused Values?
500
This type is well-suited for start-up companies, those is industries undergoing constant change, and mature industries in need of innovation
What is Adhocracy Culture?
500
Name one of the four functions of organizational culture
What is 1. Sense-making device 2. Collective commitment 3. Social-system stability 4. Organizational identity
M
e
n
u