Spot the Legal Vertical
A subscription box company sends an email saying "Free Gift Inside!" but when you open it, you have to spend $150 to claim it.
What is UDTP; misleading emails?
What is Chariot's main tagline? (Used all over the website)
What is "Illuminating injustice. Delivering compensation"?
Which states are called out in our blogs as having especially strong consumer protection or false advertising laws? Name 4.
What is California, Washington, Illinois, New York, Washington D.C., or Vermont?
What does UDTP stand for?
What is "Unfair and Deceptive Trade Practices"?
This company sells a foldable smartphone marketed as surviving 200,000 folds, but third-party testing showed significant screen damage well before that threshold, and the company consistently refused to honor its own 12-month warranty.
What is Samsung? Galaxy Z Fold3
A fitness app secretly records every screen you tap and shares information about your love of tennis with Wilson, a tennis racquet manufacturer.
What is Wiretapping?
How long do mass arbitration claims typically take from filing to payout? (Give us a month range, must be within 1 month of min and max)
What is 6–18+ months?
Source: "Mass Arbitration 101" blog
Name five types of personal information commonly exposed in a data breach.
What is full names, home addresses, email addresses, passwords, bank account or credit card numbers, social security numbers, or medical records?
Under AAA and JAMS consumer rules, it's the business — not the claimant — that pays the lion's share of these, which is exactly what gives mass filings their leverage.
What are arbitration (filing / administrative) fees?
This rental car company failed to protect customer data including names, contact info, and credit card numbers from a cyberattack.
What is Hertz?
A hacker gains access to a company's interface and accesses stored email addresses and passwords stored from it's customers.
What is Data Breach?
In a mass arbitration, who decides whether to settle or push forward on your individual claim?
What is the individual claimant?
Source: Mass Arbitration 101
A company buries an arbitration clause in its Terms of Service. When you accept the terms, what right is this typically waiving?
What is your right to join a class action lawsuit or sue in public court?
What is it called when a company advertises a low base price upfront but adds mandatory fees incrementally during the checkout process, so the final price is higher than what was initially shown?
What is Drip Pricing?
This meal kit company sent promotional emails and ads that allegedly misled consumers about pricing and discounts to get them to sign up.
What is Hello Fresh?
A grocery chain lists a $15.99 strikethrough price on a bottle of wine that sells for $11.99 on the manufacturer's own website.
What is UDTP/ False Reference Prices?
Chariot only gets paid when you do. What is the name for this type of payment model?
What is "Contingency"
When a putative class action is filed, this 1974 Supreme Court doctrine pauses the limitations clock for every absent class member — until certification is denied.
What is American Pipe Tolling?
It's the catch-all word for the dense, standardized fine print that appears word-for-word across thousands of contracts — named for the metal printing plates newspapers once reused to stamp out identical text.
What is Boilerplate?
This financial app marketed a $1/month subscription that promised access to cash advances, but then charged undisclosed "express fees" and auto-selected a 15% tip on every advance.
What is Dave ExtraCash?
A hotel booking site embeds a third-party pixel that captures a user's search queries and reservation details and pairs them in real time with their Facebook ID.
What is Privacy Violation/Meta Pixel?
Chariot will use a third-party tool to process all payouts. Name the platform.
What is "Checkbook"?
Even after you're locked into arbitration, many clauses carve out this one venue where you're still allowed to bring a claim on your own — designed for disputes small enough that lawyers aren't worth it.
What is small claims court?
When a contract term is so unfair and so lopsided that a court refuses to enforce it, lawyers ask the court to interpret it as this — a single adjective meaning
What is unconscionable?
This vacation rental platform displays a low "avg per night" price before you even enter your travel dates, then the nightly rate changes once dates are selected, and a mandatory service fee only appears when you expand a "price details" section in the checkout flow.
What is Vrbo?