Your Role as Worker
Interacting with Parents
Skills
Emergencies
Common Sense
100
Making sure every child is signed in and has an emergency card on file.
What is the check-in process?
100
Smile and be friendly.
What is the best way to greet parents?
100

Being on time, nurturing, caring.

What is a skill a childcare worker should have?

100
Communicating your illness to the director at least 8 hours before your shift if possible.
What is the procedure for calling in sick?
100
No calling, texting or face-timing or using social media. 
What are the rules for phones?
200
Making sure there are always two childcare workers per room.
What is the rule of two?
200
Scraped knee, illness or hitting.
What are examples of things to report to parents?
200

Creating a nurturing environment.

A key trait of a successful childcare worker?

200
Failing to let director know you're unable to make your shift.
What is no/call, no show?
200
Locking the door to the parking lot after drop-off.
What is a way to keep safe?
300
Handshake, quick hug, high five.
What is appropriate touching for school aged child?
300
Parent needs to fill out registration form for child.
What is the policy for new people?
300

False

True/False: Communication skills are only important for interacting with children, not their parents.

300
So that director or other childcare staff or parent can contact you in an emergency.
What is the reason to leave cell phones on?
300
Not swearing or telling scary stories.
What is appropriate talk with children?
400
Actively engaging with the kids the whole time.
What is the main job of the childcare worker?
400
Arriving back 15 minutes before pick up and posting a note on the door with location and phone number.
What is the protocol for moving kids to another room?
400

The sooner I sign up, the better my chances for getting the schedule I want.

What is first come, first serve for scheduling?

400
Notifying the director or lead.
What is the protocol if I am running late/leaving early?
400
Only releasing the child to the parents/guardians who dropped them off.
What is proper check-out procedure?
500
15 minutes before the scheduled event unless you're the lead, then 30 minutes before event.
What is the time to arrive for my shift?
500
A serious, recurrent problem with a child.
What is something you need to report to director?
500

Safety, supervision.

What is the most important thing for a childcare worker to provide?

500
Removal from schedule.
What is the result of no call/no show?
500
Telling my friend I can't make it for my shift.
What is the wrong way to call in sick?
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