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100

This should never be discarded if found onboard and appears to belong to a passenger.

What is personal property?

100

This should never be left in a passenger seat before boarding.

What is trash or debris?

100

This type of debris can become a slip, trip, or contamination hazard.

What is trash?

100

This PPE should be replaced if torn or damaged during cleaning.

What are gloves?

100

The best time to report a hazard.

What is immediately?

200

This document should never be thrown away if discovered onboard.

What is a passport?

200

This should happen if damage is discovered during cabin cleaning.

What is notify a supervisor?

200

Spilled liquids should be addressed because they create this hazard.

What is a slip hazard?

200

This should happen before putting on a new pair of gloves.

What is wash your hands?

200

A near miss today can prevent this tomorrow.

What is an injury?

300

A bag left onboard containing unidentified contents should be treated as this type of concern.

What is a security concern?

300

Finding a broken armrest before boarding helps prevent this.

What is a customer complaint or injury?

300

This should be checked before leaving a galley area.

What is cleanliness and secure storage?

300

A cleaner should never reach into an area they cannot see because of this potential hazard.

What are sharp objects?

300

This WFS system is used to document hazards, incidents, injuries, and near misses.

What is PULSE?

400

When in doubt whether an item should be discarded, you should do this.

What is ask a supervisor?

400

This cabin issue could result in a delayed departure if not identified early.

What is damaged equipment?

400

Rushing through a cabin turn can result in missed hazards, missed defects, and this.

What are safety and security risks?

400

The purpose of PPE is not just compliance. It is to prevent this.

What are injuries and exposures?

400

A safety culture where employees are encouraged to report honest mistakes without fear of retaliation.

What is Just Culture?

500

You discover a syringe in a seat pocket. This type of hazard may be present.

What is a biohazard?

500

An exposed screw on a seat frame creates this type of hazard.

What is an injury hazard?

500

The best cabin cleaning crews leave the aircraft in this condition.

What is clean, safe, and ready for passengers?

500

Cleaning chemicals should only be used according to these.

What are manufacturer instructions?

500

The best teammate is someone who is willing to do this.

What is speak up?

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