Country Clubs
This type of club typically requires members to pay dues to access its facilities.
Private Club
This meal is commonly served at a country club on Sunday mornings.
Brunch
This area of the course has the shortest grass surrounding the hole.
The Green
This is the practice of making guests feel welcomed and valued.
Hospitality
These four letters stand for our student organization's professional association.
CMAA
This person is generally responsible for overseeing the overall operations of a club.
General Manager
This document lists the food and drinks available for customers to order.
Menu
This term describes completing a hole one stroke under par.
Birdie
This department typically handles guest check-ins and reservations at a hotel.
The Front Desk
This is the main industry that CMAA supports and represents.
Club Management
This department manages membership recruitment, retention, and relationships.
Membership
This term describes the amount of money left after subtracting food costs from food sales.
Gross Profit
This person is responsible for maintaining the golf course's playing conditions.
Golf Course Superintendent
This term describes the process of teaching new employees the expectations of their job.
Training
This is an important benefit of attending CMAA conferences and chapter events.
Networking
This document outlines the rules, policies, and expectations for club members.
Club Bylaws
This percentage measures how much of your food sales goes toward the cost of ingredients.
Food Cost Percentage
This term describes a score of three strokes under par on a hole.
Albatross
This document outlines the timeline and details for an upcoming event.
Banquet Event Order
This organization is the national professional association for club management professionals.
Club Management Association of America
This type of membership allows someone to access a club without necessarily having full golf privileges.
Social Membership
This inventory method involves using the oldest purchased products first.
FIFO
This term describes a golf course maintenance practice where small cores of soil are removed from the greens to improve airflow and water movement.
Aeration
This management practice involves anticipating guest needs before they ask.
Proactive Service
This professional credential is offered by CMAA to qualified club management professionals.
CCM (Certified Club Manager)