Stay on the Line
If a bomb threat is received by telephone, what should you try to do with the caller?
What is keep the caller on the phone?
As soon as a bomb threat call is in progress, this emergency service should be notified.
What is 911?
Name an example of a public area that may need to be searched
multiple answers can be accepted
While the caller is speaking, what characteristic should you pay close attention to?
What is the caller’s voice?
After 911, this facility team should be notified according to center-specific protocols.
What is Safety and Security?
These devices should NOT be used during a search because they wirelessly transmit.
What are cell phones, radios, Spectralinks, rovers, or other wireless transmitting devices?
In addition to the caller’s voice, what else should you listen for?
What are background noises?
If the threat is considered credible, this action should be taken.
What is evacuate the facility?
If a suspicious package or item is found, staff should avoid doing this.
What is touching the item?