Problem Solving
Initiation
Follow up Questions
Appropriate or inappropriate?
100

You’re given a task that is due tomorrow, but you realize you won’t finish it on time. What do you do?

Tell the manager the truth, and ask for an extension 

100

At a family gathering

  • You meet a family member you haven't seen in a long time.
  • What could you ask?

Hey, how have you been? It's nice to see you

100

Coworker: “I went to the beach this weekend.”


What beach did you go to?

Who did you go with? 

What do you like to do at the beach?

100

Weather

Appropriate

200

Your manager gives you three tasks, all marked as important. How do you decide what to do first?

Ask about deadlines, prioritize according to importance and urgency 

200

Meeting a friend's friend

  • Your friend introduces you to someone new.
  • What could you say?

Hey, I'm ____. Nice to meet you. 

200

Friend: “I’ve been playing basketball after work."

How often do you play?

How long have you been playing? 

Would you want to play sometime?

200

Entertainment (movies, tv, music)

Appropraite

300

There is a medical emergency at work, and a customer needs immediate help

Call 911

300
  • You're at work. You want to talk to someone about their weekend.
  • What could you say?

Hey, how was your weekend?

300

Coworker: “I’m going to Florida next month.”

What part of Florida are you visiting?

Have you ever been to Florida? 

Who are you going with? 

300

Religion

Inappropriate

400

You apply for a job online, but haven't heard back from them in over a week

Call/email to follow up with the company on your application

400

You see someone wearing a shirt from your favorite sports team.

  • What could you say?

I love the ___! 

Go ____!

400

Friend: “I watched a really good movie last night.”

What movie did you watch?

400

Salary

Inappropriate

500
The interviewer asks you to tell them about "a time you overcame a difficult challenge", what do you say?

-Give a specific example from a previous experience

-Express that you need a minute to gather your thoughts

-Give a broad example of how you typically overcome challenges

500

You are waiting for your friend, and their parent comes outside. 

  • What could you say?

Hey, how's it going?

How are you today?

It's nice to see you

500

Coworker: “I’m going to visit  family this weekend.”

Where are you going?


Where do they live?

500
Family/friends

Appropriate

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