comm 1
What is a danger of the honeymoon stage?
Unrealistic expectations
Which of the following best describes what must be considered when formulating the message in the communication cycle?
four modes of communication must be taken into account
Which of the following is NOT considered a change that should take place after you have entered the burnout stage?
Think of the glass as half empty, instead of half full.
. In life-threatening illnesses, which of the following is considered the secondary patient?
Family and friends
Which of the following is a major disadvantage of not seeking care for an illness until it becomes very advanced?
Pain management and treatment may not work.
Which of the following is NOT associated with the body’s psychological response to stress?
immune system disorders
Which of the following is NOT one of the characteristics associated with burnout?
role frustration
Which of the following best describes self-actualization?
fulfilling ones ultimate potential
Which of the following best describes the return to the normal stage of the GAS theory?
The parasympathetic nervous system is activated.
Which of the following best describes how to achieve long-range goals?
Make short-term goals to get there.
Which of the following is the person who decodes the message?
receiver
Which of the following best describes a positive way to help cope with stress in the workplace?
Instead of working through lunch to solve problems, take a break.
Rather than implying that a patient is simply overreacting, a professional should
be sincere, empathetic and nonjudgmental
“Tell me what you have been doing since you retired,” is an example of which interview technique?
Indirect statement
. Mrs. S. has just found out that her husband has a life-threatening illness and informs both you and the physician that under no circumstances are you to tell her husband about the prognosis. Which of the following best describes this example?
Expression of cultural perspectives
Which of the following best describes the interview technique used when asking the patient, “What type of care will you have during your recovery?”
open ended question
Which of the following is an example of episodic stress?
needlessly worrying
Which of the following best describes the defense mechanism used when a patient does not react by showing emotion after hearing bad news?
denial
Which of the following is the main reason for discussing patient’s needs with the patient?
To give the patient power in dealing with the illness
Become proficient in all back office clinical skills during the first year of employment.
long term goal
Which of the following is an example, according to the culture of the United States, of what is considered a comfortable personal space in an intimate setting
1 1/2 feet
You ask him, “Mr. Kind, how are you coming along on this new diet?” Which of the following best describes this form of communication?
open ended
Which of the following describes the end result of unrealistic expectations and a workaholic attitude?
Burnout
The principle barrier to communication at the point of care is which of the following?
Emotional tension
Practice accuracy and proficiency when performing tasks and skills.
short termgoal