Customers, Customers, Customers
Prepare, Greet, Explore, Present, Execute, and Wrap-Up
What are the Six Steps to the Service System
_________ on a gas regulator indicates if the gas meter is 2 PSI (high pressure)
What is a Red Tag?
What is a Nuve Thermostat?
HVAC is the representation of _________.
What is Heating, Ventilation, and Air Conditioning?
Travel = Offset x 1.414
What is the Formula to Calculate a 45 degree offset?
A question that can be answered with a yes or no.
What is a closed ended question
A minimum of _______ the diameter of the pipe size between the regulator and test port for the appliance being served.
What is the Ten Times?
Conduction, Convection, and ________ are all different ways heat can be lost or gained.
What is Radiation?
BTU is the representation of ________.
What is British Thermal Unit?
Length X Width
What is the Formula to calculate Square Feet?
__________, Safety Expert, Revenue Producer, and Technician are the hats worn by a Service Professional.
What is a Consultant?
A _______ or union must be installed after the valve serving the appliance to replace/repair a gas appliance.
What is a Flex Connector?
The relative humidity of air coming out of the registers when in AC mode.
What is 80 - 95% Relative Humidity?
The day an HVAC, Plumbing, or Fire Sprinkler Contractors license expires?
What is the last day of the year?
C x (9/5) + 32
What is the Formula to Convert Celsius to Fahrenheit?
The visual component used within the greet step of the six steps of the service system.
What is the Agenda Card.
True/False
Gas stickers are not required for a black steel gas line installed within a commercial establishment.
The Super Heat ranges of a TXV.
What is 8 - 12 degrees?
The approximate amount of BTUs need to raise the temperature of one gallon of water by one degree Fahrenheit.
What is 8.33 BTUs?
(Total Amount of Appliance BTUs Within Room) x (50/1000).
What is the Formula to calculate the Minimum Combustion Air needed?
The most important step within the six steps of the service system.
What is the Present Step?
The part of a gas line that protects that gas line from damage, and is at least two times the diameter of the pipe size being installed.
What is a Sleeve
The calculation used to acquire the BTU output of a Heat Pump in Heat Mode.
What is 1.08 times the Supply Air Temp.
True/False
Carbon Monoxide is heavier than air.
What is False?
Carbon Monoxide has a lower density than air, and the molecular weight of carbon monoxide is slightly less than the average molecular weight of air.
2 x pi x r
What is the Formula to Calculate the Circumference of a Circle?