Random 1
A user needs to load Windows 10 onto a notebook that was running Windows 7; this will be a new installation, not an upgrade. Since the notebook has no CD/DVD, the user has the image of the operating system stored on a USB flash drive. What must be done to the system prior to loading from the flash drive?
A. Windows License must be entered.
B. The boot sequence in system BIOS must be adjusted, making the USB the first device in the boot order.
C. Windows 10 does not support booting from a thumb drive.
D. Memory must be increased.
The boot sequence in system BIOS must be adjusted, making the USB the first device in the boot order.
A PC has been configured as a print server that will be available 24 hours a day. In order to save power, the PC should be powered off when not in use. What feature of the Network Interface Card allows for a powered down or sleeping PC to power on when a print job is received?
A. Wake-on-LAN
B. Hibernate
C. Sleep
D. Wakeup
A. Wake-on-LAN
A company with a very small local area network has grown to the point where statically assigning IP addresses and other NIC parameters have become impossible to manage. What steps can a network administrator take to simplify the process of configuring network interface cards?
X2 points
A. Incorporate a DHCP Server into the network.
B. Incorporate a file server into the network.
C. Incorporate a DNS server into the network.
D. Incorporate a Client Redirector.
A. Incorporate a DHCP Server into the network.
Marc is tasked with installing a Windows edition that is capable of handling 6 TB of RAM and four CPUs. Which edition would suit his needs?
A. Home Premium
B. Pro
C. Starter
D. Pro for Workstations
D. Pro for Workstations
Sue finds that she is unable to connect to the Internet. She opens a command line prompt and enters ipconfig and determines that her IP address is 169.254.17.200, which is not on her network. What is a likely cause of the problem?
A. She is unable to connect to the DHCP Server.
B. A virus has attacked the system BIOS.
C. The NIC is defective.
D. The MAC address on her NIC was changed.
A. She is unable to connect to the DHCP Server.
Domain access is not available with which Windows 10 OS edition?
A. Home
B. Pro
C. Enterprise
D. Pro for Workstations
A. Home
As a system administrator, you are responsible for supporting numerous remote users on the corporate network. What protocol would you use that would allow you to connect to remote user workstations to assist in the native OS interface?
X2 points
A. RDP
B. TFTP
C. Telnet
D. SSH
A. RDP
As a system administrator, you are responsible for supporting numerous remote systems on the corporate network. You will be using the Remote Desktop Protocol to assist users with system issues they may have. What port number is used by this protocol?
A. 445
B. 80
C. 23
D. 3389
D. 3389
What is the network service that converts domain names into IP addresses?
X2 points
A. DNS
B. DoS
C. DHCP
D. UDP
A. DNS
You are a system administrator for a high school and responsible for five student computer labs. You need to prevent students from accessing the system BIOS on the machines. What steps should you take to protect these settings?
A. Remove the BIOS battery from the lab systems.
B. Require lab aids to closely monitor student activity.
C. Assign a password to the system BIOS.
D. Install video surveillance cameras.
C. Assign a password to the system BIOS.
Sophie’s company requires the fastest possible internet connection publicly available. Her supervisor has asked Sophie to recommend an internet connection type. Which type of internet connection should Sophie advise her company to use?
A. satellite
B. fiber
C. DSL
D. cable
B. fiber
Which Internet connection type has performance that is limited by its proximity to the central office and can use existing wiring infrastructure?
A. cable
B. fiber
C. satellite
D. DSL
D. DSL
Bob is setting up a new wireless network in his home office and seeks advice on selecting the right equipment. He needs a network that won’t interfere with his existing 2.4 GHz phones and requires a minimum data transfer speed of 54 Mbps. Which wireless standard should Bob consider to meet these needs without risking interference with his 2.4 GHz devices?
A. 802.11n
B. 802.11b
C. 802.11c
D. 802.11g
A. 802.11n
In a Windows environment, this protocol is often associated with Active Directory for central management of a user database. What is this protocol called?
A. LDAP
B. Office 365
C. Domain Controller
D. Exchange
A. LDAP
Which sets of connectors are used for twisted pair cabling?
A. SC and ST
B. BNC and RJ45
C. RJ11 and RJ45
D. RJ11 and F Type
C. RJ11 and RJ45
What tool would help you secure the RJ45 connector to the wiring used for an ethernet connection?
A. tester
B. stripper
C. crimper
D. multimeter
C. crimper
After running 100 ethernet cables for your new office, you find that one of the computers you connected them to is showing as if there is nothing connected. You need to find where the other end connects in the data closet, but you forgot to label the cables. What could you use to help you find the other end of the cable?
A. punchdown tool
B. PoE injector
C. Cable tester
D. Toner probe
D. Toner probe
Your boss wants to have a meeting to discuss your thoughts on the IT department’s use of proper safety and handling of equipment. At the meeting, your boss surprises you and asks you to take apart an end user’s computer, but to minimize the possibility of electrostatic discharge (ESD). What item can you use to best reduce the risk of ESD?
A. ESD straps and mat
B. Compressed Air
C. ESD glasses
D. Steel toed boots
A. ESD straps and mat
After hearing the fire alarm at work, you see smoke coming from a server in the network room. One of your colleagues is already attempting to subdue it using a bucket of water, when you yell out and tell him to stop. What should he use to put out the fire?
A. wet fire traps
B. a class C fire extinguisher
C. dry fire traps
D. wet chemicals
B. a class C fire extinguisher
Josh is getting ready to leave work for the day when he overhears his IT manager debating with a network administrator about proper ways to dispose of computing devices. The IT manager calls you over, and you explain how the admin can simply reference the safety data sheet (SDS) to see disposal instructions. The IT manager then asks you who administers the SDS. What should you tell him?
A. FCC
B. FBI
C. OSHA
D. EPA
C. OSHA
After connecting to a wireless network for the first time, a user receives a message that states ‘Limited Connectivity.’ What is a possible cause of this issue?
A. The computer is missing its network interface card.
B. The computer did not receive an IP address from the DHCP server after connecting to the network.
C. There are too many applications open at one time.
D. The network service needs to be restarted.
B. The computer did not receive an IP address from the DHCP server after connecting to the network.
A senior engineer at your company is working on a customer ticket, and has established what he believes is the reason for the problem. While doing some research on the resolution, he comes across a possible solution, immediately implements it and closes the ticket. However, he appears to have missed a major step in the troubleshooting theory. Which step did he miss?
A. establishing a probable cause
B. verifying system functionality
C. conducting internal research
D. establishing a new theory
B. verifying system functionality
Fred is one of the junior help desk personnel at your company and asks for your help in reviewing troubleshooting theory, since you have passed your CompTIA A+ exam. He is troubleshooting a new customer issue and has established a likely cause, but he is not sure what step to take next. What should Fred do at this point?
A. Identify the problem.
B. Test the theory.
C. Document findings.
D. Establish an action plan.
B. Test the theory.
Michael is a new employee at the IT help desk where you work, and your boss has charged you with training him to be one of the best system administrators on the staff. Michael has been reading company documentation on best practices and asks you what would be the first step in standard troubleshooting theory. What would you tell him?
A. Identify the problem.
B. Develop an action plan.
C. Establish a probable cause.
D. Test the theory.
A. Identify the problem.
Jeff is in the backroom at work, cleaning out one of the old printers with a shop vacuum. After walking in, you ask Jeff to stop immediately, informing him he could be damaging the printer components by using the shop vacuum. What type of vacuum should he use to clean out the printer?
A. fireproof vacuum
B. Dell all-in-one vacuum
C. specialized anti-static vacuum
D. laser vacuum
C. specialized anti-static vacuum