Steps in Problem Solving
Types of Problems
Techniques to solve conflict
Managing Conflicts
100

Choose a solution (that you both can agree to)

Step 5 in problem solving

100

During an assembly, you overhear some classmates gossiping about one of your friends. The same group has done this before.

What is social bullying

100

You do this when you are wrong

Apologize

100

What are you doing when you are looking at other options?

Choosing the best alternative (plan B)

200

Cool Off

Step 1 in problem solving 

200

Two friends are mutually talking trash to one another and it goes too far.

What is Teasing

200

Which technique requires you to use your ears and really understand what the person is trying to say?

Active listening

200

What are you doing when you find out what causes your behavior?

Identify what triggers you

300

Brainstorm Solutions

Step 4 in problem solving

300

During a game of basketball, someone from the opposite team throws the basketball at you and it hits you in the face.  

What is a mean moment

300

Which technique asks you to go back and forth when you both want to do something?

Take Turns

300

What is a win/lose situation?

When you don't care about the feelings of the other person

400

Share and Listen

Step 2 in Problem solving

400

Two people have a disagreement about their point of view regarding and incident they both were involved in. They are frustrated.

What is a conflict

400

Which technique asks you to think about other people?

Empathy (Considering others feelings)

400

What should you do to avoid the same conflict with the same person?

Change your approach, take some time to think
500

Take Responsibility

Step 3 in problem solving

500

Someone posts a mean caption under a picture you uploaded on Instagram 

What is cyber bullying

500

If two people can't solve the problem what technique should you use?

Seek a mediator/an adult

500

What is a win/ win situation?

When you are able to come up with a solution that you both can agree on.

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