Conflict : Destructive
Damages the relationship through held grudges and hurt feelingsThis cause of conflict can affect a persons future goals?
What is blowing up?
The first step to solving a conflict
What is Define a problem?
Both individuals are able to see each other's point of view and chose a solution that is beneficial for both
What is Consensus?
Occurs when an individual saves up irritations, hurt, and anger rather than confronting.
What is bagging?
How many steps are there for solving conflict?
What is 7 Steps?
One individual loses all while the other gains all
what is concession?
Occurs when an individual saves up irritations, hurt, and anger rather than confronting.
What is bagging ?
The second step to conflict resolution
What is suggest a solution ?
Both individual agree to disagree
What is accommodation?
Ridiculing, belittling, using harsh words, rather than focusing on the problem at hand
What is personal attacking?
Definition of Arbitration
What is a solution by a third party?
Both individuals give up something and find a satisfactory acceptable agreement; The decisions are based upon a combination of their views.
What is compromise?
Presenting false or dishonest information will eventually damage trust and cause the relationship to suffer.
What is lying?
The seventh step to conflict resolution
What is seek arbitration?
Insensitivity, Lack of Resources, Incompetent Management
What are examples of causes of conflicts?