Giving CC
Give the criticism.
What is the meat of the sandwich?
Ask questions to deconstruct the feedback.
What is the fifth step in taking constructive criticism?
Vocal Tone, Facial Expression, Body Language
What are three components of face-to-face communication?
Remind the person of their strong points.
What is the condiments of the sandwich?
Stop your first reaction.
What is the first step in taking constructive criticism?
Slowest form of communication (that we discussed).
What is e-mail?
Begin with positive comments.
What is the top bun of the sandwich?
Say thank you.
What is the fourth step in taking constructive criticism?
Immediate communication but lack of expression/body language.
What is telephone?
Give thanks and support.
What is the bottom bun of the sandwich?
Listen for understanding.
What is the third step in taking constructive criticism?
Face-to-face, telephone, email.
What are the three types of communication we discussed during class?
Give praise and compliments.
What are the toppings to the sandwich?
Remember the benefit of getting feedback?
What is the second step in taking constructive criticism?
Clearest form of communication.
What is face-to-face communication?