Communication Basics
Joining a Conversation & Listening
How We Communicate
Starting a Conversation & Giving a Compliment
Scenarios
100
What are the two types of communication
Verbal & Non-verbal
100
What are the 4 steps of listening?
1. Look at the person who is talking 2. Think about what is being said 3. Wait your turn to talk 4. Say what you want to say
100
What communication style are you using if you... 1. say what you want/need 2. say it in a rude or threatening way
Aggressive
100
What is the first step to starting a conversation?
Greet the other person
100
Matt has just moved to the neighborhood and is new at school. He is sitting at a lunch table where some kids are making weekend plans. He wants to be included, what should he do?
-Introduce himself -Ask if he can join them or sit with them
200
Why do we communicate?
To learn things To ask for help To build relationships
200
Why would you NOT join in on a conversation?
Because the conversation is inappropriate Because the conversation doesn't interest you Because the conversation is personal/private
200
What kind of communication style are you using if you... 1. Don't say what you want/need 2. Speak in a polite and calm way
Passive
200
Give an example of a small talk topic
-sports -weather -school events
200
Your friend says "I feel really stupid. I fell off my bike and skinned my knee." You reply with "It's okay. Anyone can fall off their bike. I've done it many times." What conversation skill are you using?
Active listening
300
What are the three communication styles?
Assertive Aggressive Passive
300
Name one way to join in a conversation
Introduce yourself Ask if you can join in Start a conversation
300
What communication style are you using if you... 1. Say what you want/need 2. Say it in a polite and calm way
Assertive
300
How would greet a peer/friend differently than you would greet an adult you're meeting for the first time?
Peer: Hey what's up? (give a high five) New Adult: Hi, nice to meet you (shake their hand)
300
You see your friend slumped in a chair with his hood up, covering his face in his hands. What type of communication is he using that is helping you realize he's upset about something.
Non-verbal communication
400
What do communication styles focus on? (What are the two questions you ask yourself to find out what style you're using?)
What you say & how you say it
400
What does a good listener.. 1. Have 2. Think 3. Listen for 4. NOT do
Examples of POSSIBLE answers (Ms. Guernsey will decide) 1. Good eye contact 2. Follow up questions 3. Directions 4. Interrupt
400
Can you ALWAYS tell how someone is feeling by looking at their facial expression?
No
400
List three things you might compliment someone on
1. A person's appearance 2. A positive behavior 3. An accomplishment
400
Your friend says "Did you watch the scary movie on TV last night?" You yell "Why are you wearing boots??" What conversation skills did you NOT use?
-staying on topic -speaking politely -think about what is being said
500
When Shrek overheard part of Fiona & Donkey's conversation, why did he get upset?
Because he only heard part of what she was saying and made assumptions which led to misperceptions.
500
What are the 4 skills of joining in a conversation?
1. Decide if you want to join in the conversation/activity 2. Decide the best way to join in 3. Choose the best time to join in 4. Join in the conversation!
500
Which communication style is MOST likely to help you build relationships and get your needs met?
Assertive
500
What would you say when your uncle shows you his favorite neck tie and you don't like looking at ties?
(Ms. Guernsey will decide) Example: That tie really matches your pants
500
Your friend asks you if you want to go to a movie. You really don't want to see the movie he wants to see. What would you say to him using each of the three communication styles.
Passive: okay, I'll go Assertive: No, thanks Aggressive: I don't want to go to that stupid movie!!!!!
M
e
n
u