Active vs. Passive Listening
Listen Actively
Eliminate Distractions
Ask Questions
Paraphrase
100

When you listen without really taking in what the other person is saying, this is called this kind of listening.

What is passive listening?

100

Leaning toward the person speaking is one way to show this LEAP skill.

What is listening actively?

100

Turning this device face down may help keep notifications out of your sight.

What is your phone?

100

Asking questions can help you do this when you do not understand a word or idea.

What is get clarification?

100

To paraphrase, you repeat what you heard in this form.

What is a summary, using your own words?

200

This kind of listening means engaging with the conversation so you can take in more information.

What is active listening?

200

Turning your body toward the speaker and making eye contact are examples of this.

What is physically engaging in the conversation?

200

The television, pets, family members, and phone notifications are all examples of these.

What are distractions?

200

If someone is speaking too quickly, you can ask them to do this.

What is slow down?

200

Paraphrasing gives the speaker a chance to do this if you misunderstood something.

What is correct you?

300

Conversational distraction can happen to anyone, but it can make it more difficult to follow a conversation.

What is a TBI?

300

Relaxing your posture and avoiding crossed arms or closed body language can help show this.

What is active listening?

300

Before an important meeting, you can tell your family when it will happen and that you need to focus. This is an example of doing this ahead of time.

What is planning ahead?

300

Asking relevant questions requires you to do this in the conversation.

What is paying attention?

300

When paraphrasing, repeat these rather than every detail.

What are the highlights?

400

LEAP skills are meant to help you do this during a conversation.

What is listen more actively and stay engaged?

400

This body language can make it harder to show that you are engaged with the speaker.

What is closed body language?

400

If your home is noisy during an important Zoom meeting, you could try moving to this kind of place.

What is a quiet room away from distractions?

400

When a doctor or lawyer uses technical terms, asking questions can help you understand the information and get more out of it.

What are the services you are receiving?

400

In an emotional conversation or argument, paraphrasing can help the other person feel this.

What is heard and understood?

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