Counseling Basics
Bad Counseling
Indication
Side Effects
Miscellaneous
100

True or False: It is better to ask close-ended questions when counseling

False

100
"hyperglycemia"
"high blood sugar"
100

Losartan

Blood Pressure

100

Hypoglycemia

Insulin

100

How many KP hospitals are in San Diego?

3 (Zion, SDMC, San Marcos)

200

How many patient identifiers do you need to confirm?

2 !

200

"Syncope"

"faint" or "pass out"

200

Morphine

Pain

200

Gynecomastia

Spironolactone

200

Who provided lunch today?

Waba Grill

300

What is teachback?

Strategy to ask patients to restate medication instructions or demonstrate device usage in their own words

300

"If you are taking 2 eye drops you can take them back to back"

Wait at least 5 minutes before inserting the second eye drops

300

Sertraline

Depression

300

Increased risk of UTIs

SGLT2i

300

What are the names of the 3 residents teaching this workshop?

Devid, Vera, Trevor

400

Name 3 examples of non-verbal communication

  • Facial Expressions
  • Body Language & Posture
  • Eye Contact
  • Gestures


400
*After counseling: "Did you understand all of that?"

"What questions do you have for me?"

400

Pradaxa (dabigatran)

Anticoagulant (DVT, AFib, etc)

400

Respiratory Depression

Opioids

400

What color was the background of the powerpoint?

Light Blue

500

"Name, Strength, Route, Dose, Indication, Special Instructions" What is missing?

Frequency

500

"For low blood sugar, wait 15 minutes before eating 15 grams if carbs"

Consume 15 grams of carbs and then wait 15 minutes before checking blood sugar level again

500

Fexofenadine

Seasonal Allergies

500

Suicidal Ideation

Antidepressants (SSRI, SNRI)

500

For the icebreaker what the very beginning of today's session, what was Trevor's answer?

Benadryl

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