As a standard, how many votives on cocktail tables? How many on dining tables?
1 per cocktail table, 3 per dining table.
100
When should chafer sternos be lit?
30 minutes prior to dropping food, 45 minutes before event start
100
How many shifts must you work to stay employed with CRAVE catering?
1 shift a month
100
You took the trash out at the end of the night. Now what?
Wash out the trash can and store trash can in the chair room in the basement. If the can is from behind the bar, replace the liner and put back behind the bar.
100
At Muse, where will pre-shifts take place?
In the Team Room
200
Who expedites dinner service?
Lead Event Chef
200
Describe our Mini Crave Burger
Mini 2oz burger topped with spicy mayo, bacon, cheddar, and tomato on a Hawaiian roll
200
After August 1st, what are the 2 options for receiving pay?
ALINE Pay Cards or Direct Deposit
200
Someone sitting at one of your tables asks you to get them a glass of wine from the bar. Now what?
Politely tell your guest that you are unable to serve alcohol to the tables, but the bartenders would be happy to pour them a glass of wine at the bar.
200
What day of the week does payroll start?
Tuesday
300
What is included in a full set table setting?
Two knives, dinner fork, salad fork, dessert fork, spoon, B&B plate, butter knife, wine glass, water glass, saucer, coffee cup, and napkin
300
When butler passing, when should you refresh your tray?
When the tray is half empty
300
Effectively immediately, where will the truck and vans be parked?
In the WW Lot of the Bachelor Farmer parking lot.
300
A guest gets up from the table to use the restroom and his napkin falls on the floor. Now what?
Pick up the napkin, fold into thirds, and place on the back of their chair.
300
What is the process of getting your shift covered?
Release in Hotschedules, have your shift picked up by a team member, have the pick up approved by a manager
400
After full setting is set, what additional items should be placed on the table?
salt, pepper, cream, sugar, bread, butter
400
Describe our Bruschetta Caprese.
Roasted tomatoes marinated in balsamic vinegar on a crostini with fresh mozzarella, basil, caramelized onion, and balsamic reduction
400
What percentage of the catering fee will go towards the employee tip pool?
5% and will be added to your paychecks
400
One of your guests has a chicken indicator on their name card, when you deliver her chicken entree she tells you that she ordered the fish. Now what?
Response: “I will send my teammate to find out” FOH should communicate to BOH, BOH communicates request with Captain, while FOH continues service
400
When is it appropriate to take a break?
At the captain's discretion
500
What is included in a full service?
Salad, entree, coffee, dessert
500
You are setting up a sushi buffet. Name the equipment and supplies you will need on your buffet.
What 5 items are servers required to bring with them to every shift?
Pen, paper, lighter, gloves, and wine key
500
Right Away System: This is the process of coming to a complete halt to allow other individuals to pass without them needing to consider. List top 3 reasons to use the Right Away System