Car Problems
When your brakes make a high-pitched squeal, these may be getting worn down
Brake shoes/pads
Students may earn this for doing additional work beyond the regular assignment.
extra credit
When a mistake happens, saying these words sincerely can help calm a frustrated customer and open the door to finding a solution
"I'm sorry"/"I apologize"
If lightning strikes one of your car's rubber shoes, you might have one of these
After decades of hard work, this milestone means no more alarm clocks, meetings, or PTO requests.
retirement
If your car is blowing warm air when the A/C is on, it could be low on this refrigerant
freon
When a baseball game remains tied after the regulation nine frames, these additional frames are played until a winner emerges
extra innings
When you acknowledge how a customer feels without necessarily agreeing with them, you're demonstrating this quality
empathy/understanding
Circular steering mechanism in your hands if it were made entirely out of cold, shiny, polished metal
steel wheel
This event brings vendors and potential customers together under one roof, usually with lots of booths, giveaways, and comfortable shoes
tradeshow/promotions event
A car pulling to one side while driving may indicate this wheel issues
need an alignment
**** DAILY DOUBLE (600 pts) ****
Meaning “from beyond Earth,” this word is often used to describe life, creatures, or objects that originate in outer space
extraterrestrial
This trait means taking responsibility for finding a solution instead of saying, “That's not my problem.”
ownership/accountability
An automobile that is completely covered in sticky, dark goo from a freshly paved road
tar car
A handwritten note, peer-nominated award, or shout-out at a company meeting all fall under this broader workplace practice
employee recognition/appreciation
If your engine temperature gauge climbs into the red, you may have this serious problem caused by insufficient coolant or another cooling-system issue
overheating engine
Activities such as sports, clubs, or music that students participate in outside of their regular academic classes are called these
extracurricular
When a customer has experienced a problem, offering this along with your sincerest apologies (instead of sending a redo) can be a way to acknowledge the issue and help make the situation right
discount
**** DAILY DOUBLE (800 pts) ****
This is the total heavy mass of a massive cargo shipment being carried down a highway by a commercial semi-truck
freight weight
**** DAILY DOUBLE (800 pts) ****
DAILY DOUBLE Derived from an Old French verb meaning “to turn” or “to wheel around,” this word originally described medieval contests in which mounted knights demonstrated their combat skills
tournament
**** DAILY DOUBLE (1000 pts) ****
Your battery has power, but when you turn the key or push the button you hear a clicking sound - the engine just won't turn over. This component may be the problem
This word describes an action or proceeding that takes place outside the normal authority or procedures of a court of law.
extrajudicial
After resolving a customer's issue, this important final step shows the customer you haven't forgotten about them and ensures they are satisfied with the outcome
a follow up call/email
Heavy iron foot accelerator
metal pedal
Unlike a lateral move, this career advancement generally signifies upward movement within an organization, often reflected by greater authority, responsibility, or compensation
promotion