CFM
This device controls the temperatere in a building
What is T-stat
These 3 letters describe the equipment worn to protect technicians
What is PPE
This customer is a competitor of Carvana
What is CarMax
This email response button can either get you yelled at or keep everyone informed
What is reply all
WSHP
What is water source heat pump
This is the other half of an AHU
What is CU
This piece of equipment safely gets a tech to the roof to service equipment
What is a ladder
This customer only has HVAC work in TX and NE
What is TJX
This breakroom appliance is always empty when you need it, but always in use
What is the coffee pot
KPI
What is key performance indicator
This is the most commonly replaced item during an PM visit
What is a filter
Is it safe/smart for Jenn to stand on Courtney's desk to change a lightbulb
What is HECK NO...security
This property managment company is a 4 letter acronym
What is CBRE
This is the tool that everyone says they use, but doesn't update
What is the tracker
What is variable frequency drive
3 refrigerant types
What is R22, R410A, R407C, R454B, R32
This is the CSUSA phrase related to safety
What is 5x5
This customer has all the good smells
What is BBW
This is the most common response from IT to an issue
What is have you restarted your computer
EOB
This part regulates the exact amount of refrigerant entering the evaporator coil
What is TXV
Before servicing electrical equipment, techs should perform this safety procedure
What is LOTO
This was our largest customer in 2025
What is Nike
This is the date of the upcoming Indians game for the corporate outing
What is 7/9/2026