Drive-Thru
What is the minimum number of thank you’s a customer should receive in the drive-thru?
At least 2 times
How often should we check the restrooms?
Every 15 minutes
How often do bird pans get changed?
Every 2 hours
Where is the chemical data safety sheet?
Above the red lockers/on Cane’s World
How long does the customer wait before you have to talk to them again?
4 minutes
What condiments should you offer to customers?
Ketchup only
How often do fryers need to be skimmed?
Every 30 minutes
What is the mission statement? (Shorter one)
We take pride in what we do - to serve the perfect box fast, friendly, clean, and have fun.
How many hot sauce does 2 boxes and a 3 receive?
2 packets/more upon request
What should you do if you’re bagging an order and a customer walks in?
Stop bagging and take the customers order.
Where does the yellow scrapper live when not in use?
Upright in the sani-bucket
What does SAUCE stand for?
Smiling, attentive, unique, courteous, enthusiastic
How many drinks gets a drink carrier?
3 or more or if requested
What should you do if you’re sweeping and a customer walks in?
Put the broom back in the closet and take the customer’s order
What is feeding?
Passing fingers to their hand
What does ESDR stand for?
Explain, show, do, review
When sweeping, how many tables can you have pulled out at a time?
Only 1
What should the internal temperature of chicken be?
165
What is the vision statement?
To grow restaurants all around the world and be the brand for craveable chicken finger meals, a great crew, cool culture, and active community involvement.