I am used to record and process items purchased by customers
What is a Handheld Device?
I am used when there is a broken seat, u/s in-seat power, reading light, spill/stain and when there is a meal shortage
What is the Onboard Compensation Form?
I am secured to trolleys and canisters by the Caterer and used on the first sector (leg)
What is a Blue Seal?
I am worth a value of $6.95, but cannot be used to purchase ADP/ADF BOB items
What is BVRG (Comfort Fare)?
These types of bars may be opened on the ground in order to verify the opening seal number and count the contents of the bar.
What is a Domestic Bar?
I am given to customers when delays occur. I can be used onboard the a/c to purchase BOB/Bar items, usually $10/$15 worth
What is a Air Canada Meal Voucher?
I have been counted, secured onto trolleys and/or canisters and am ready to be offloaded or exchanged
What is a White Seal?
I do not have a shelf life expiration (Pringles, Swedish Berries to name a few) and am offered on flights 1:30-3:14 min.
What is ADP?
This procedure MUST remain locked and sealed until airborne and I can never be opened on ground.
What is the procedure for Trans-border?
I am found in the flight satchel. I am only offered when attempts to relocate a customer has been unsuccessful and my video monitor is inoperative
IFE Compensation Card
I am secured to canisters and food trolleys by Caterers and not to be used until the second/return sector (leg)
What is an Orange Seal?
I am a type of fare. The customer is entitled to 2 snack BOB items or an alcoholic beverage and snack BOB item or an alcoholic beverage and ADF item.
What is an LT07/LT04/PR07?
I MUST be completed prior to arriving into the U.S.A and I contain a closing count of alcohol that is being brought into the U.S
What is the Bonded Stores List?
One of our performance markers under the CPA Agreement measured as the % of flights departing within 5 minutes of schedule
What is OTP?
I am secured to canisters/trolleys on selected Northbound flights only
What is a Black Lock?
I am offered to customers (pop, juice, tea, coffee, alcohol) along with core snack (pretzels or cookies)
What is HBEV?
I am a nine-segment duplicate form and used on all Jazz aircraft. I am found inside canisters and trolleys and MUST be completed on all flights, with or without Bar sales
What is the Bar Account Form?
I am left in a state that I would want to found in (trolley restocked, clean and organized)
What is a clean and organized Galley?
What is a good and considerate F/A?
I am an unserviceable piece of equipment, cannot be used to collect payment and am stored in an approved location
What is an unserviceable HandHeld?
LT04/LT07/PR07, and other relevant customer information is found on this
What is a PIL?