Spring Sale
This discount will be applied sitewide to all S22 and products currently full price on the site.
25%
The time it takes between when a customer email is submitted/received and when they receive a response from Stio CX.
A recent Disney+ release, the story of a girl who learns how to be herself with the help of her friends and a little magic.
Turning Red
These items will be excluded from sale, but customers can still get a great deal if they take a few seconds to read the fine print.
Stio Second Turn™
While not a formal agreement, these are the expectations, set by Stio, held between the Customer and Stio CX.
SLAs, Service Level Agreements
This movie, which takes place in New Zealand, is a heart-warming tale of a runaway and his rugged-begrudged dad escaping the consequences of modernity by retreating to the bush.
Hunt for the Wilderpeople
Planned as five-day sale, Stio be focusing this global event in place of the sale on Friday 4/22.
Historically under 1 hour (and under for all of 2022 so far), this is the set goal for CX's Full Resolution Time.
12 hours
A quirky series of vignettes, strung together by whimsical story-telling and the conceit that these tales are being published in a fictional literary magazine.
The French Dispatch
Each sale day will be highlighting a 'daily pick', the perfect gift just in time for this upcoming holiday...I hope you didn't forget!
Mother's Day
95% is the high bar set for both of these CX metrics
CSAT, Call Answer Rate
Jonah Hill and Phlip Seymour Hoffman face off in this movie as math and probability are posited against gut and experience.
Moneyball
The success of this Spring Sale will determine the scope of this next Stio sale coming closer to the end of May.
The Memorial Day Sale
The cumulative CSAT for Q1 which fell below our set goal.
92%
An adaption of a 1983 novel, this movie is the story of an orphan who becomes an unlikely hero when he discovers his unlikely talent and his family agrees to treat each other better
Babe