Paperwork/ I/N
For a siding project what paperwork do you need for the job to go net
What is:
- signed commission sheet
-deposit
-siding diagram
-hover marked sold
If the Contract does not match Zillow what do you do if it's pre 78
what is:
either do an addendum or a new lead pamphlet correcting the address to match Zillow
What paperwork needs signed from HO once job is completed
finance: Bank completion & internal completion
Cash: final payment & internal completion
Who is the finance coordinator for Idaho
What year was DaBella founded?
What is 2011
What are 2 common reasons a job will go into item notification
what is:
-solar panels are on hover but no addendum breaking down the price
-Zillow address doesn't match the lead pamphlet
-hover isn't marked sold or hover doesn't align with the contract
When you make a window sale which 2 phone numbers does the h/o have to have
what is
local office number (208) 522-6020
Diane (window installer) 208 317-4072
hi John and Mary that is a estimated start date and it can be 2 weeks before or 2 weeks after because you have an efficiency discount
What income/credit can get processed for an approval
Credit score- high 500's or 600
What are the 3 pillars for IDF
I- integrity
D- Discipline
F-Family
What are the Aug roof promos
what is 20& off Monarch Black and 6 month deferral OR
What is 25% off Monarch Black
When is the final payment due
what is as soon as the project is complete!
What to do: if homeowner has broken blinds
what is:
WE DON'T TOUCH THEM, DABELLA IS NOT LIABLE FOR BLINDS
What special finance plan do we offer
Deferral, buy downs and longer term (for 20 and 25 years)
Why is the company called DaBella
What is because the owner has two twins named David and Isabella- combined is DaBella
If your paperwork goes to incomplete paperwork how long does that push your check to?
What is one week
What 4 things does the h/o have to do to get ready for a shower/bath install
What is:
1. clean out entire bathroom (Showerspace, Counter tops, around toilet, remove rugs
2. have a clear walkway from the exterior door to the bathroom door
3.know the location of the water main shut off
4. All pets put away and kept out of workspace
What 4 calls have to made for each HO
What is:
1. Welcome Call
2. Product ETA
3. Material drop off
4. Completion
What's the minimum deposit required for all products
bonus question: or the minimum frontend deposit
what is 250
what is 500
How many locations do we have?
What is 67 locations
What is the agenda script
What is Kayden or Jeremiah is judge
What does it mean:
that your home is a construction site
What is: Your home will be a construction side during the installation of Roofing, siding, windows, bath, and gutters, it can be noisy and there may be a huge amount of debris such as nails that might be missed so please take caution
What are the turn times for all products
Baths- (4-6 weeks)
Roofs- (1-2 weeks)
Siding (Hardie) - (4-6 weeks)
Vinyl - to be determined
gutters (2-3 weeks unless tied to another product
When do we pull the deposit for cash/finance jobs
what is
cash jobs: after write of recission
finance: as soon as loan docs are signed
What is the grand cup and when did IDF win it
what is a competition between all branches based on KPI and customer service excellence and we won it 2023