ASKING FOR HELP
Something you need is on a high shelf, and you cannot safely reach it.
What could you do?
Answer: Ask someone to get it for you.
Example: “Can you please get that for me?”
You stand up and feel unsteady.
What should you do?
Answer: Sit back down or stay where you are and ask for help.
You need help getting to the bathroom.
What could you say?
Answer: “Can you help me get to the bathroom?”
Your CPAP machine is not working correctly.
What should you do?
Answer: Tell staff that the CPAP is not working and ask for help.
Someone wants to borrow something that belongs to you.
You don't want them to use it.
What could you say?
Answer: “No, I don't want anyone using that.”
You dropped something on the floor, but it is difficult for you to bend down and pick it up.
What could you say?
Answer: “Can you help me pick that up?”
You need to use the bathroom, but you are having trouble walking.
What could you say to staff?
Answer: “Can you help me get to the bathroom?”
You wake up and your clothes or bedding are wet.
You need assistance.
What could you tell staff?
Answer: “I need some help changing my clothes/bedding.”
Your CPAP is still not working after you told someone about it.
What could you do?
Answer: Tell staff again and ask what will be done to get it repaired or checked.
Someone takes something from your room without asking.
What could you say?
Answer: “Please ask me before taking my things.”
You need to get something from another room, but you are having trouble walking.
What should you do?
Answer: Ask someone for help rather than risk falling.
You usually use your walker, but it is across the room.
What should you do?
Answer: Ask someone to bring it to you rather than walking without it.
Someone walks into your room, but you want to be alone.
What could you say?
Answer: “I'd like some privacy, please.”
You notice that you are running low on a medication.
What should you do?
Answer: Tell the appropriate staff member that you need help getting the medication refilled/ordered.
Someone keeps touching or moving your belongings after you asked them not to.
What should you do?
Answer: Tell them again to stop and ask staff for assistance if needed.
You have tried to do something yourself but are having trouble.
You are worried about bothering staff.
What should you do?
Answer: Ask for help anyway
You are walking and suddenly feel weak or dizzy.
What should you do?
Answer: Stop, get somewhere safe if possible, and tell someone you need help.
Someone is helping you with personal care, but you would like the door closed.
What could you say?
Answer: “Can you please close the door? I'd like privacy.”
You don't feel well and think you may need medical attention.
What should you do?
Answer: Tell staff how you are feeling and that you need medical help.
You want some time alone, but another person keeps coming into your room to talk.
What could you say?
Answer: “I'd like some time alone right now.”
Choose something in the room that you might need help reaching or getting.
Show us how you would ask someone for help.
excellent!!!!!
You need to go somewhere, but you don't feel safe walking there by yourself.
Show us how you would tell staff what you need.
YES!!!
You need help with something personal, but you feel embarrassed asking.
What should you do?
Answer: Tell staff privately that you need assistance.
Example: “Can I talk to you privately? I need some help.”
You have pain that is getting worse.
Staff does not know that you are hurting.
Show us what you could say.
Example:
“I'm having pain and I need help.”
Staff can then ask where it hurts and what is happening.
A person in the house uses something that belongs to you without asking.
You are upset.
Show us how you could:
1. Stay calm.
2. Tell the person what you want.
3. Ask staff for help if the problem continues.
“Please don't use my things without asking me. I want it back.”