Table 1
Which solution guides customers through their own vehicle diagnosis?
Service Portal 2.0
What are the 3 types of gomoto kiosks?
VSA, Express, 365
Who is the Red Bull sponsored Cliff Diver?
Whom is Erica?
What are the 6 steps in the service process?
What are: Scheduling, Write Up, Dispatching, Inspection, Repair, Follow Up
What % of customers would add a service if asked according to J.D Power?
47%
When can you access scheduling via service portal?
24/7 365
80% of vehicles are out of what?
What is Warranty?
What percentage of customers who are recommended additional services will buy?
What is 47%
What are 3 benefits of GoMoto?
2. Increase trade-in offers
3. Decreases wait time
What % of dealership net profits does service & parts make up?
54%
This solution increases upselling by 20%
What is GoMoto?
What is abandonment rate?
What % of accurate information does GoMoto collect?
95%
What is the average parts inventory?
These scores are higher with recommended additional services
what is average CSI scores?
By what percentage can GoMoto increase upsells?
What is 20%
$515,000
What are the 6 steps of the fixed process?
1. scheduling
2. write up
3. dispatching
4. inspection
5. repair
6. follow up
47% of cx will buy these
What is recommended additional services
How much money are dealerships missing out on per year?
What is $253 Billion