What is an entrepreneur?
Someone who starts a business
What is a budget?
A plan for spending money.
What is one responsibility of a manager?
Organizing employees and making sure tasks get done.
Why is customer service important in hotels and restaurants?
It improves guest experiences and encourages repeat visits.
What are the 4 Ps of marketing?
Product, Price, Place, and Promotion.
Why do people start businesses?
To make money or solve a problem.
What does it mean to save money?
Keeping money for later.
Why should managers set goals for their team?
To give employees direction and measure progress.
What is one way a hotel can encourage guests to return?
Provide great service and a comfortable experience.
Why might a company advertise differently to teenagers than to adults?
Different audiences have different interests and needs.
What should you do if your business idea isn't working?
Try a different idea or improve it.
Why should a business keep financial records?
To track income, expenses, and profits.
An employee keeps missing deadlines. What should the manager do first?
Talk with the employee to understand the problem.
A restaurant receives a negative review online. What should it do?
Respond professionally and address the complaint.
What is a brand's reputation?
How people view and feel about the brand.
Why is it important to know what customers want?
So they will buy your product.
What does it mean for a business to break even?
It earns enough money to cover all its expenses.
Why is delegation important?
It divides responsibilities and helps work get done efficiently.
Why do hotels charge different prices during busy and slow seasons?
Demand changes throughout the year.
A product isn't selling well. How could marketing research help?
It can identify what customers dislike or what needs to change.
What is one risk of starting a business?
Losing money.
Why might a profitable business still run out of cash?
It might have bills due before customers pay what they owe.
Two employees disagree about a project. What is the best way to handle it?
Hear both sides and help them agree on a solution.
A hotel is fully booked, and a guest arrives with a reservation that cannot be found. What should the hotel employee do?
Check the records, apologize, and find an appropriate solution.
A competitor sells the same product for less. How could your business compete without lowering its price?
Offer better service, higher quality, or extra benefits.