marketing
money & business
buying & selling
customer care & jobs
hotels & travel
100

The short, catchy name of the "commercials" a business pays to run on TV, radio, or social media.

what is an ad or advertisement?

100

A plan for how a business will spend its money.

what is a budget?

100

Giving a customer money back because they were unhappy with a purchase.

what is a refund?

100

The person in charge of direct management of day-to-day employees.

what is a manager or supervisor?

100

Booking a hotel room or flight ahead of time.

what is a reservation?

200

The visual symbol or design used to represent a company.

what is a logo?

200

The extra money left over after all business bills are paid.

what is profit?

200

A piece of paper that proves a customer paid for an item.

what is a receipt?

200

The extra money a happy customer leaves for a server or worker after receiving good service.


what is a tip/ gratuity?

200

Cleaning staff responsible for keeping hotel rooms neat and fresh.

what is housekeeping?

300

The group of people a company wants to buy its products.

what is a target audience or market?

300

A business owned by just one single person.

what is sole proprietorship?

300

When a store runs out of an item because too many people bought it, this was high.

what is demand?

300

The fixed amount of money an employee is paid each year, usually split into regular paychecks.

what is a salary?

300

The extra service where hotel staff bring food or drinks directly to a guest's room.

what is room service?

400

A short, catchy phrase used in commercials and ads.

what is a slogan?

400

Someone who takes a risk to start their own business.

what is an entrepreneur?

400

Offering a customer a drink or fries to go with their burger purchase.

what is suggestive selling?

400

Money paid to employees based on the total sales they make.

what is a commission?

400

A major chain business like McDonald's or Subway where individual owners buy rights to run local stores.

what is a franchise?

500

Asking customers to take a short survey to share their thoughts.

what is feedback?

500

A legal paper signed by two people to make an agreement official.

what is a contract?

500

Selling products directly to shoppers in a retail store.

what is retailing?

500

The department in a company that handles hiring and firing employees.

what is human resources?

500

When an airline or hotel sells more bookings than they actually have seats or rooms available, expecting some people won't show up.

what is overbooking?

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