What is DTI?
Days to Insert
Who do you not include in your wage target?
Hyg, Docs, and yourself
How longs is DA training?
2 weeks at training location and 1 at home location
Do you need every category to be OT to be OT?
NO
What should an Associate production be a day?
$2500
What percentage is the revenue for dentures in a month?
20%
What should the crown to MSF percentage be?
70%
How long is PSR training and AOM/OM training?
6 weeks and 10 weeks
What are the 5 rankings?
SAT, AT, OT, BT, SBT
What are 3 types of Saturday we could have?
'Hygiene only at $3k, production/hyg/npe at $7k, and a NP Blitz day
Where can I find the percentage of comfy we are doing in the month?
Monthly Lab operations report
Are holiday hours counted in the wage calculator?
NO. However our people will not be paid unless they work before and after unless you are using PTO or you put in Approved unpaid
How long is consult training?
1 week entering treatment
1 week doing everything but the talking
1 week doing it all
All under supervision of trainer
Is the weight of each category equal?
Yes
Who should be recruiting for the offices?
You!!!
What does the denture batting average mean?
The average dentures accepted that was presented
What should your crown bridge unit per day ?
2
What should be done before an employee starts?
A new hire kit, I-9, handbook, benefit packet, and a Green background check.
What are all the categories?
NPS, Np show rate, Turn over, average rev/ deposit, scans, wage rate vs budget, credit, np tx completion, and Np yes today
If you feel like your Doctor is not able to hear your coaching and is not trying ideas you have given to increase acceptance, what should you do?
Contact RM and we will get your POP involved.
When does DTI start the count?
Once the impression is charged out in EPMS. NOT when the lab slip starts.
When do you use approved unpaid and are doctors notes excused absents?
Once all PTO is used and if you have the employee scheduled off. Doctors notes are not excused absents.
Who is responsible for the trainees development?
You are!!!!
what is OT for credit?
25.1%
If your doctor shortens there hours or closes the offices for several hours what should you do?
Your RM should be aware and remember these offices, aside from Silver Springs, are Pimentels offices. They can not cut hours without replacing them somewhere else and that the POP is aware.