Insurance
A customer wants to get money back for a dental treatment
make a claim
a cap for a damaged tooth
crown
you have to ... to the customer why their treatment is not covered
explain
What can I ...... for you today?
do
You will receive an u..... tomorrow
update
waiver of ....
confidentiality
every 6 months you should have a ... at the dentist
check-up
If a customer hasn't paid their monthly contribution, you send them a ...
reminder
Can you .... your date of birth?
confirm
That must be f......
frustrating
a treatment is either party covered or ... covered
fully
a tooth is unhealthy and the dentist removes the root
root canal treatment
For every problem you need to find a ...
solution
It usually takes about 5 .... ..... to process a claim
working days
I'm sorry for the d....
delay
If a custoner has a ..... this will not be covered
pre-existing condition
when you dont have any teeth in your mouth, you could use ...
dentures
when you check something again
double-check
I understand your c... about this problem.
concern
You will get an email c.....
confirmation
what the insurance company does when it pays the customer for treatment they have had
reimburse
the pointed teeth that help you bite your food
canines
If a customer is not happy they make a ...
complaint
I am sorry for the ....
inconvenience
I a..... for the innconvenience
apologise