Disagreements - General Tips
when you talk louder than needed
What is yelling?
being patient before bringing up a disagreement
What is "waiting for the right time and place?"
Not losing your temper
What is KEEP YOUR COOL?
When you have to respond to someone who is upset
What is being a RESPONDER?
Keeping the disagreement between the two of you
What is speaking privately?
Letting the person know that you hear them
What is REPEATING WHAT THEY SAID with something specific?
When you want to talk to some one who did or said something that made you upset.
What is BRINGING UP a disagreement?
stop talking so you hear the other person
What is "LISTENING?"
Explaining your side with non-threatening statements
What are
I STATEMENTS?
one rule about using your voice
What is NO SHOUTING?
Letting the other person what needs to happen
What is "Telling them what you need them to do to make you happy?"
Letting the person know you feel bad about what happened
What is APOLOGIZING or SAYING SORRY?
When you find a quiet area to discuss a disagreement.
What is a PRIVATE PLACE?
Working together to find a solution.
What is trying to SOLVE THE PROBLEM?
Working together to find a solution.
What is TRYING TO SOLVE THE PROBLEM?