Acronyms
M&R
Cultura general
Medical Claim
100

TrOOP

True out of pocket


100

how does AEP work 

Annual enrollment period that is from October 15 to December 7 

100

What is your trainer's name ? 

Larry Benitez 

100

Can a third party discuss member's general billing information ? 

yes they can 

200

DMAP

Drug M anufacturer Assistance Program. 

200
who is eligible to get Medicare 

Someone with disability or by turning 65 years old, they can enroll 3 months before birth month, the birth month or 3 months after the birth month.

200

what is the color that represents hope? 

Green 



200

Can a broker update member's PCP information on a member's account ?

The member does not need to be present to provide permission; the broker only needs to verbally attest that they have received permission from the member to update PCP

300

VBC

Value base care


300

what is SPAP 

State Pharmaceutical Assistance Program 


300

who is the father of PSICOANÁLISIS?

Sigmund Freud.

300

What cannot be discussed with a broker ? 

Sensitive Member Information

  • Diagnosis codes or any other information that would indicate one of the following conditions:
    • Sexually transmitted disease
    • Substance abuse
    • Chemical dependence
    • HIV
  • Mental illness
  • Reproductive health or genetic testing
  • Child/adult abuse
400

RSS

Resolution support specialist


400

What is the Coverage gap 

is the stage that members will pay 25% coinsurance for their medication since the already spend $4.660 in drug spend for 2023 and in 2024 is going to be $5.030.

400

Which year Freddy mercury passed away 

1991

400

Can an AR update member's address ? 

They cannot without member's authorization 


500

PMG

Provider medical group 


500

What is capitation 

 A set payment amount Per Member Per Month (PMPM)

500

which year America was discovered 

1492.

500

Can a POA update a MOP method of payment on the account ?

yes they can 

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