Office Jobs & Work 👔
A person who helps answer phone calls, schedule meetings, and welcome visitors in an office.
Who is a receptionist (or secretary)?
A journey taken by an employee to another city or country for work reasons.
What is a business trip?
A small piece of paper attached to a product that shows how much it costs.
What is a price tag?
To send a electronic message to a coworker or client using a computer or phone.
What is to email (or send an email)?
A person who answers customer questions and helps solve their problems by phone or email.
Who is a customer service agent (or support worker)?
The place or building where people go to work at desks every day.
What is an office (or workplace)?
The place where you stay overnight during a travel trip, such as a hotel room.
What is accommodation (or a hotel)?
Paying for something using a plastic card instead of cash money.
What is a credit card (or card payment)?
To click a button on a computer to save a copy of an internet document onto your device.
What is to download?
A phone call made to a store or company to ask for information or help.
What is an inquiry (or customer call)?
Money that a worker receives every week or month for doing their job.
What is a salary (or wage / pay)?
A machine at an airport that prints out your boarding pass and tags your heavy bags.
What is a check-in kiosk (or check-in counter)?
A special offer where items are sold for less than their normal price.
What is a sale (or special offer)?
To speak with someone on the phone or in person to talk about work plans.
What is to discuss (or call)?
Giving a customer back their money because a product was broken or unsatisfactory.
What is a refund?
A person who applies for an open job and comes in for an interview.
Who is an applicant (or candidate)?
To change a meeting or flight to a different date or time on your calendar.
What is to reschedule?
A small paper coupon or digital code that gives you a lower price on an order.
What is a discount code (or voucher / coupon)?
To organize papers, documents, or digital files into folders so they are easy to find later.
What is to file (or organize)?
A formal letter or message sent to a business when a customer is unhappy with a product or service.
What is a complaint?
A group of colleagues who work together to complete a project or reach a business goal.
What is a team (or staff / department)?
A car you pay to rent and drive while traveling in a different city.
What is a rental car?
A company or website that sells products directly to regular shoppers.
What is a retailer (or store)?
To look over a document or report carefully to check for mistakes before sending it out.
What is to review (or proofread / check)?
Giving a customer a new item to take the place of one that was broken or defective.
What is a replacement?