Team Building
Organizational Culture
Adult Learning
Resistance to Change
Adapting to Change
100
A series of questions used to assess the effectiveness of a group based on the creation of goals, development of skills, process required for attainment of goals, develop accountability, opportunities for professional development.
What is the High Performing Team Framework
100
Artifacts + Espoused Values + Underlying Assumptions =
What is the three levels of culture?
100
The fundamental reason why people sometimes “resist change”.
What is the need to unlearn?
100
Learning Anxiety can result from fear of: loss of position, temporary incompetence, punishment for incompetence, loss of personal identity and this fear.
What is loss of group membership?
100
This methodology helps people embrace cultural evolution.
What is working with and within?
200
When you’re “listening” but really thinking about which of you is smarter, what you will say next, relating everything back to your own experience, avoiding being wrong, and debating every point which engaged in conversation you are exhibiting this behavior.
What are blocks to listening?
200
Organizational cultural values that differentiates the way we say it is v. the way it actually is.
What is Espoused vs. In Use?
200
Creating the motivation to change.
What is unfreezing?
200
These three things, denial, scapegoating/buck passing and maneuvering are this.
What are defensive responses to learning anxiety?
200
This principle of culture is often underestimated by executives because of the effectiveness of culture alignments vs. strategy.
What is Match Strategy and Culture?
300
The ability to question our assumptions (mental models) and apply what we learn in improving our skills, abilities and the manner in which we relate to other for the enhancement of our personal and professional lives.
What is Double Loop Learning?
300
The underlying drivers that dictate in-use organizational culture behavior.
What is basic assumptions
300
The stage of learning new concepts, new meanings for old concepts and new standards for judgment.
What is Stage 2?
300
Survival anxiety or guilt must be greater than learning anxiety AND learning anxiety must be reduced rather than increasion survival anxiety.
What are the two principles of learning and change?
300
This principle is useful in creating “safe spaces” using discussions with thoughtful people in different levels throughout the company.
What is Focusing on a Few Shifts?
400
A communication tool by which individuals might use a set of techniques to communicate with the goals of understanding the other and influencing the other.
What is the Advocacy & Inquiry Framework?
400
A set of 7 dimensions used for the assessment of a group to determine the in-use culture.
What is the Integrated Cultural Framework?
400
This needs to happen in Stage 3 of Learning/Change in order to avoid reverting back to old behaviors/ways of doing things.
What is Refreezing?
400
This is created when these actions that must be effectively taken almost simultaneously: creating vision, executing formal training, allowing for involvement of learner, supporting informal training, executing practice/feedback, creating positive role models, creating support groups, implementing systems and structures consistent with desired change.
What is psychological safety?
400
This principle acknowledges existing cultural assets.
What is Honor Strengths of Existing Culture?
500
A model for better understanding some of the subtleties of interpersonal communication, which describes the process of human interaction through a visual window which divides personal awareness into four different quadrants: Open, Blind, Hidden, and Unconscious.
What is the Johari Window?
500
The repertoire of task oriented, participative, relational or transformational styles by which one might use their ability to influence others to accomplish goals.
What are Leadership Styles?
500
All of these threats - economic, political, legal, technological and moral - can create this.
What is disconfirmation?
500
One way of learning is imitating a role model and another way is this.
What is inventing and trying one’s own solution until something works?
500
This principle reaches people at an emotional level and taps into rational self interests.
What is Interval Formal and Informal Interventions?
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