1
How long before unused Member Credits expire?
12 months
What functionality allows members to process their membership billing immediately instead of waiting for their billing date?
Bill Me Now.
Returns on Member Credit purchases will now return back as:
Member credit
Where will you be able to see Customers credit expiration dates?
Online , cs, instone omni, app
How many Member Credits will members receive per billing cycle under EMP 2.0?
2
What should you use to confirm if an item qualifies for 1 or 2 Member Credits?
OMNISUITE
When does/did EMP 2.0 officially go live in retail stores?
June 17th, 2026
EMP 2.0 is transitioning from what type of model?
Cash-credit model to product-redemption model
Who must click on the opt-in button in OmniSuite if you get the pop-up?
Member/Customer
A qualifying item or set priced up to what amount can be redeemed for 1 Member Credit?
$50
What is one of the biggest value opportunities within EMP 2.0?
Pre-made sets and bundles
What should associates do first when handling customer objections?
Listen and acknowledge the concern
How can members skip the month?
Online
Savage App
In Store via OmniSuite
Customer Support