The study of the impact that individuals, groups, and structure have on behavior within organizations
What is Organizational Behavior
100
Refers to an individual's propensity to defer to others
What is agreeableness
100
You believe that all well dressed people are hardworking. The shortcut this refers to
What is halo effect
100
Level of Maslow needs dealing with hunger and thirst
What is physiological
100
Oliver feels obligated to stay at his company because they paid for his MBA degree. The type of commitment experienced as a result.
What is normative commitment
200
Evaluative statements of what one believes about something or someone
What are attitudes
200
A person who is creative, curious, and artistically sensitive
What is openness to experience
200
Someone just had a great interview before you. you would not want to be next because of this shortcut
What is contrast effect
200
According to the two factor theory of motivation responsibility is what type of factor
What is motivating
200
David's child was ill for 2 weeks. He fell behind at work, but his boss was very supportive and didn't rush the completion of his work. The attitude David would likely feel as a result
What is perceived organizational support
300
The emotional or feeling component of an attitude
What is the affective component
300
A measure of reliability
What is conscientiousness
300
Your manager believes men are better in math than women. Type of shortcut
What is stereotying
300
According to the JCM, it indicates the degree to which carrying out a work task generates direct and clear information about your own performance
What is feedback
300
Sally is unhappy working for a credit card company. When a customer called to ask for a late payment fee to be removed she abruptly said "no" and hung up. The is an example of how job satisfaction has an impact on this work outcome
What is customer satisfaction
400
Any incompatibility between two or more attitudes or between behavior and attitudes
What is cognitive dissonance
400
Are highly sensitive to external cues and can behave differently in different situation
What is self-monitoring
400
You engage in what because it is impossible to assimilate everything we see
What is selective perception
400
According to the JCM, which represents the degree to which a job requires a variety of different activities
What is skill variety
400
Your boss doesn't give you the benefit of the doubt. You are late to work. He assumes it is your work ethic and doesn't consider that you might have been stuck in traffic. This refers to the following error
What is fundamental attribution error
500
Refers to a positive feeling about a job, resulting from an evaluation of its characteristics
What is job satisfaction
500
related to life satisfaction, job satisfaction and low stress
What is emotional stability
500
When we judge someone based on the group to which they belong
What is stereotyping
500
Jane was the top sales performer. Her colleague john, who is best friends with the CEO was promoted to district manager. According to expectancy theory, what relationship would be low
What is performance-reward
500
Joe works at an accounting firm filing tax returns. He learned that he is paid more than Jane who has the same level of job performance. During tax season he increases the number and quality of his tax returns. The theory that explains this