Summit Logistics
This is the time general registration opens on Sunday for Summit attendees.
“What is 1:00 PM?”
“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage.”
“Who is Patrick Lencioni?”
This book by Patrick Lencioni explores why even talented teams fail when trust, accountability, and healthy conflict are missing.
“What is The Five Dysfunctions of a Team?”
Dave would consider THIS to be a four letter word
What is Debt?
Before becoming one of the world’s most recognized hospitality leaders, this Summit speaker helped launch The Ritz-Carlton hotel brand.
“Who is Horst Schulze?”
These begin leaving the Coronado Springs Convention Center lobby at 7:15 PM Sunday night.
“What are the buses for the Opening Experience?
“No one who ever changed the game did so by being reasonable.”
“Who is Will Guidara?”
This Will Guidara book teaches leaders how going beyond what’s expected creates unforgettable customer experiences.
“What is Unreasonable Hospitality?”
Patrick Lencioni says healthy teams must be willing to engage in this four-letter behavior instead of avoiding artificial harmony.
“What is risk?”
This Summit speaker once led Innovation and Creativity programs for Disney.
“Who is Duncan Wardle?”
According to the Summit agenda, this exclusive event takes place Tuesday night at 7:00 PM.
“What is the Elite Member Party?”
“The customer is never an interruption of our work—they are the purpose of it.”
“Who is Horst Schulze?”
This Michael Easter book argues that modern comfort is making us weaker, less healthy, and less fulfilled.
“What is The Comfort Crisis?”
Dr. John Delony says many leaders stay trapped because of this four-letter emotion tied to insecurity.
“What is fear?”
Before writing Unreasonable Hospitality, this speaker helped Eleven Madison Park earn the title of World’s Best Restaurant.
“Who is Will Guidara?”
According to the travel instructions, this website—not the mobile app—is the recommended place to access flight details and boarding passes for most travelers.
“What is Southwest.com?”
“Creativity is not for the chosen few. It’s for the few who choose it.”
“Who is Duncan Wardle?”
This Arthur Brooks book, co-authored with Oprah Winfrey, focuses on building a happier and more meaningful life.
“What is Build the Life You Want?”
Will Guidara believes this four-letter action is the foundation of unreasonable hospitality and unforgettable service.
“What is care?”
This Summit speaker is also a former Vice Chairman at Morgan Stanley.
“Who is Carla Harris?”
This was the total onsite revenue goal displayed for Summit week.
“What is $7.2 million?”
Average leaders raise the bar on themselves; good leaders raise the bar for others; great leaders inspire others to raise their own bar.”
“Who is Carla Harris?”
This Vanessa Van Edwards book teaches the hidden social cues that help people become more influential communicators.
“What is Cues?”
Michael Easter argues modern people spend too much time seeking this four-letter state instead of challenge and growth.
“What is ease?”
This Summit speaker studied how human behavior, body language, and communication cues impact connection and influence.
“Who is Vanessa Van Edwards?”