A ____________ is a quality or characteristic that describes a person.
trait
What is an entreprenuer?
Someone that owns their own business or their own boss.
We had to think of 10 different uses for 3 items besides what is is used for. Which entrepreneur trait were we working on?
Creativity
Customers are using more technology to shop and communicate, but your Company is still doing everything the old way.
What should the CEO change?
Adapt to using technology to attract customers to their business.
A person notices a problem and creates a solution that could help others. What is this person called?
What is an entrepreneur?
Keisha's first business idea doesn't work, but she changes her plan and tries again.
Persistence
An entrepreneur notices that customers are waiting too long for service. Before making a decision, she identifies the problem, considers who is affected, and thinks of several possible solutions. What entrepreneurial skill is she using?
What is problem solving/decision making?
Name the 3 things that we had to think of 10 things that it is used for.
fan, airplane and bookmark
A customer posts a negative comment about your business and other people begin sharing it.
What should the CEO do?
Apologize for the experience and reach out to the customer to rectify the issue.
Your team has several different ideas, and you listen carefully and clearly explain your idea before making a decision. What entrepreneurial trait are you demonstrating?
What is communication?
A team is confused, so one person organizes everyone and gives each person a job.
Leadership
Entrepreneurs don't become successful just because they have good ideas."
"They become successful because of ______they think and _____ they respond when things become difficult."
How, how
Your team has 10 minutes to finish a project, but two team members disagree about what to do. What are the 2 entrepreneur traits that are needed in this
Leadership and communication
Your Company realizes younger customers are interested in different products than older customers.
How could your business respond without ignoring either group?
Offer options for both customers and adapt to each customer on how they like to spend whether it is online or in store.
Your first business idea fails. You make changes, learn from your mistakes, and try again. What entrepreneurial trait are you demonstrating?
What is persistence?
A customer doesn't understand the directions, so the owner explains them in a different way.
Communication
We are going to ________these traits versus talking about them.
practice
Two employees disagree and refuse to work together.
What should the CEO do?
Try to get to the bottom of it and help them to resolve the issue and come in agreement so they can move forward.
Customers say your products cost too much and have started looking for cheaper options.
What should your Company do?
Offer to price match with other companies so you can get the sale.
You are the CEO and customers complain that your service takes too long. What should you do first before choosing a solution?
Identify and understand the problem (including who is affected).
What are the 5 traits of an entrepreneur?
A business owner realizes customers are not buying her product. Instead of giving up, she asks for feedback, changes the product, and tries again. What two entrepreneurial traits is she demonstrating?
What are persistence and creativity?
Your Company created a product, but nobody wants it.
What happens next?
Listen to the feedback from the customers and start making the improvements.
A customer says the product they purchased doesn't work.
What should your Company do?
Apologize and offer a replacement
Your business is losing customers because a competitor offers a similar product for a lower price. As the CEO, what should you do before lowering your price?
Identify why customers are choosing the competitor and look for ways to improve your product, service, or customer experience.