Foster Trust
This is earned when employees consistently do what they say they will do and act with integrity.
What is "trust"?
We embed ethical values into everyday what?
What is "behavior"?
These nationally recognized components form the foundation of an effective compliance program and help turn ethical commitments into measurable results.
What are the Seven Pillars of Compliance?
Employees help create a strong culture by doing this when they see a concern, potential violation, or unethical behavior.
What is speaking up?
True ethical culture is built through these repeated actions employees make every day, not through annual training alone.
What are everyday decisions and behaviors?
When compliance activities help improve business operations and support employees, they demonstrate this.
What is adding value?
When employees, leaders, and operational partners work together to identify concerns and find solutions, they are demonstrating this.
What is collaboration?
This means making the right choice even when no one is watching and there is no reward for doing so.
What is integrity?
This happens when compliance efforts help employees navigate requirements efficiently so they can focus on delivering high-quality service and care.
What is supporting operational excellence?
Trust from members, patients, regulators, and operational partners makes it easier to gain this for compliance and ethical initiatives.
What is partnership and buy-in?
When faced with pressure to take a shortcut, this principle reminds employees to follow company values and standards rather than choosing what is easiest.
What is doing the right thing?
By tracking outcomes, mitigating risks, and improving processes, compliance helps create this environment where employees can perform at their highest level.
What is a culture of accountability and trust?