Processes involved with implementing the activities of a program.
Operations
Anyone who has an interest in or is involved with the operation or success of a program.
Stakeholder
Formative evaluation that focuses on what services are needed and who needs them.
Needs evaluation
Summative evaluation that focuses on estimating the efficiency of a program in terms of dollar costs saved or dollar costs of outcomes measured.
Cost-benefit/cost-effectiveness evaluation
Results that occur during and after implementing a program.
Outcomes
An evaluator employed by the organization that operates a program.
Internal evaluator
Summative evaluation that measures both the intended and unintended outcomes of a program.
Impact evaluation
Formative evaluation aimed at understanding the operations of a program.
Process evaluation.
Standard
An evaluator who is employed outside of the organization in which the program operates.
External evaluator
Summative evaluation aimed at measuring how well a program met its stated goals.
Outcome evaluation
An evaluation approach based on continuous improvement, in which program processes and practices are examined and refined to improve outcomes.