Org. Communication & Personality
–Policy manuals, bulletin boards, newsletters, intranet
What is...downward communication
•Process of directing & motivating employees towards the accomplishment of org goals
What is...leadership
Two or more individuals who:
Perceive themselves as a unit
Share a common goal
Depend on one another (interdependability)
What is...a group
•Attempts to explain & predict how ppl w/in an org will behave in varying circumstances.
Org theory
–A person’s distinctive pattern of thinking, feeling, & behaving
What is...personality
–Social-normative
–Non-calculative
–Affective identity
Three motivations for assuming leadership
Forming, storming, norming, performing, adjourning
Five Stages of Group Development (Tuckman, 1965)
•The degree to which decision-making is concentrated at a single point in the org.
Centralization
–Fulfills our needs in socially acceptable ways
Ego
The Ohio State Studies and the University of Michigan Studies developed what types of leadership theory?
Behavioral
•The neg. effects that occur when a person performs a task in the presence of others
What is...social loafing
•A system of shared meaning held by org members that distinguishes one org from others.
Org culture
Denial, displacement, rationalization, & projection
Defense mechanisms
Views leadership as a process of social construction based on the relationship between the leaders and the follower(s)
LMX
•Performance is the sum of all workers’ actions
what is...an additive task
Four major culture types
Adhocracy, clan, hierarchy, market
OCEAN stands for
Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism
“the extent to which supervisors engage in the sustained display of hostile verbal & nonverbal behaviors, excluding physical contact” (Tepper, 2000, p.178)
Abusive leadership
Teams are most effective when...
•Supported by mgmt.
•Have appropriate goals
•Confidence to succeed
•Professional communication
•Follow the agreed process
•A systematic effort to make an org “leaner” by selling off business units, closing locations, or reducing staff.
Downsizing :(