Define
The belief that a company’s marketing approach should benefit society as a whole is ____.
socially responsible marketing
Interpersonal or people skills are often called ____.
Soft skills
A social group that includes people of various ages, nationalities, and mental and physical abilities is an example of ____.
diversity
What did Adam say on the day before Christmas?
It's Christmas, Eve!!!!
Solving a problem by developing a solution that every team member can live with is known as ____.
building a consensus
A company statement that prohibits employees from carrying weapons on company property is most likely to be part of the company’s ____.
code of conduct
Your supervisor comes by and asks your coworker whether he has followed up yet on the urgent client leads he was given last week. Your coworker replies that he has not done it yet. He is finishing up several other, smaller tasks first because they are easier to accomplish. This is an example of ____.
procrastination
Another term for trade secrets is ____.
proprietary information
Why did the scarecrow get a big Christmas bonus?
he was outstanding in his feild
Which of the following statements does not necessarily reflect a benefit of teamwork in the workplace?
Teams generally act more quickly than individuals.
Using environmentally safe cleaning products is an example of ____.
environmentally friendly business practice
Skills that allow a person to analyze a situation in order to interpret and make reasonable judgments and decisions are ____ skills.
critical-Thinking
An employee who has competing interests or loyalties is said to have ____.
A. a conflict of interest
What is it called when a snowman has a temper tantrum?
A meltdown
A strong disagreement between team members that prevents agreement on an issue is a ____.
Conflict
Behaving properly in the workplace and respecting the workspaces of coworkers are examples of ____.
professionalism
Which of the following actions is not included in Mayo Clinic’s four As of stress management?
A. avoid
B. accept
C. argue
D. alter
Argue
Which of the following statements about teamwork is true?
A. Leadership skills are not necessary when working on a team.
B. All team members need soft skills to work together successfully.
C. Effective teams may or may not accomplish their goals.
D. Each member of a team should work independently to achieve goals
.
B
Why do reindeer like Beyoncé so much?
she slieghs
Facial expressions and gestures are examples of ____ communication.
nonverbal
A willingness to do what it takes to get the job done is ____.
The set of moral values that guide a person’s behavior are ____.
Ethics
Collaboration includes all of the following except:
A. cooperation
B. conflict
C. sharing ideas
D. compromise
What’s every elf’s favorite type of music?
Wrap
All of the following are examples of body language except ____.
A. frowning
B. making eye contact
C. text-messaging
D. shaking a person’s hand
C