HR Objectives
Finding someone right for the job
recruit and select
About 1-3% of the workforce. CEOs, COOs and CFOs
Top level managment
What framework is needed for management?
POLC
KPI stands for...
key performance indicators
job design
recruitment
selection
Aquisition
Ensure staff is productive and has proper leadership
Development
15-25% of the workforce, provides feedback to workers. Department managers, Support managers, Foreman
Front-line managment
Prepares trademarks/patents
prepare business plans
legal requirements
financing activities
caluclating break even points and budgets
Planning
reduce bank loan by 10% in 12 months
reduce break even point by 5%
Reduce expenses
Induction and training
development
Ensure staff has benefits and opportunities for achievement
Maintain, motivate and support
Everyday employees
Non-management staff
Comminicate vision with staff
identify who does what
leadership
Have less than 4 customer complaints per month
have 10 customer surveys per weekrespond to each customer email within 3 hours
customer service
Motivation, career planning, performance evaluation
maintinence
Resolve workplace issues with government and society
legally compliant and ethical
10-15% of the workforce, reports to the top level management
middle management
set taks
set authority levels
how to achieve goals
organize
keep staff retention rate at 5% per year
move 1 part time staff memeber to full time within 12 months
maintain staff
Fired, retired, quit, let go
seperation
What has a connection with HR objectives?
goals and internal operations
The largest group for management
Non-management
set day to day tasks
Use KPIs and SMART goals
controlling/managing
Get sales to $5000 per day
Net profit $40,000 per year
grow customer base by 30% in 3 months
improve marketing and sales
key difference between employment life cycle and HR objectives
legal and ethical factors