New Case
SRLs
MCPCs
Documentation
Miscellaneous
100

How soon do you need to contact the CSW upon receipt of new case?

Within 24 hours
100

I got a new case and it closed the same day, do I still need to complete an SRL?

Yes. You would note who you spoke to and why case closed.

100

Who do you invite to the MCPCs for FP cases?

Client, CSW, Clinical Supervisor, DMH Liaison

100

When are notes due following my visit?

Within 72 hours

100

When are monthly reports due?

By the 10th of every month.

200

For an ARS case, how many days do I have to make my initial contact attempts?

3 business days

200

My face to face visit with a client was from 1:30pm to 2:45pm, what do I put for my total time?

1.25 

200

Do I need to put MCPCs on my SRLs?

No

200

I got a little backed up with my notes, what's the last day they can be submitted?

The last day of the month. They must be completed before you turn in your SRL for the month.

200

When are Closing Summaries due?

Within 30 days of case closing.

300

For an FP case, how many days do I have to make my initial contacts?

5 business days

300

I went to the home to do a Child Follow-Up and knocked on the door from 2:00pm to 2:10pm but no one answered, what do I put for my total time?

Nothing since you did not have face-to-face time

300

When does the initial MCPC need to happen?

Within the first 15 business days of the initial IHOC visit.

300

When is the initial FAF assessment, including the Behavioral Concerns Report, due?

Within 30 days of initial IHOC visit but preferable before the initial MCPC meeting.

300

When are absence forms due to CSW?

Within 24 hours of absence.

400

What are the 5 contact attempts I must make if I can't get ahold of client?

3 phone calls and 2 unannounced visits

400

What is the code for FAF documentation?

22

400

Client cancelled the MCPC meeting and it's out of compliance for the next two weeks until we have it; what two things do I need to do?

1. Unexcused/deferment note in FAF. 2. MCPC Deferment Form

400

What are the three components of every note?

1. What you did/said. 2. What caregiver said/did. 3. What the child(ren) did/said

400

When are closure forms due to CSW/Clinical Supervisor/Lupe? 

Within 24 hours of case closing.

500

Do I need to document the initial attempts to contact client if I have my initial visit on the 7th day? What if I have the initial visit on the 2nd day?

Yes if 7th day. No if 2nd day.

500

What 3 things need to be noted in the 'notes' section of the SRL?

1. Absence 2. Conversation with client if initial visit doesn't happen within deadline 3. Conversation with CSW if case closes

500

When do subsequent MCPC meetings need to happen?

Within 60-75 days

500

I had a case open for 9 months. I did the 9 month assessment on 4/15/22 and the case closed 4/30/22, do I still need to do a Termination FAF assessment?

No. Change the 9 month assessment to the Termination assessment since it's within 30 days.

500

I started my visit and after 45 minutes, the mother gets a call that she needs to deal with a family emergency. Since my visit wasn't an hour long, how do I document this?

This would be an excused absence and the 45 minute visit would be documented as a child follow-up.

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