This and That
After how long do agents go on contract break
One year
Marilea's middle name
Joan
GAD was founded in 1989
False-1991
What is the name of the dialer
Vici
What agents often forget to do at the end of the script
Save and Continue
How long is a contract break
Two weeks
How many siblings does Marilea have
One
Jim has 4 children
True
This word is at the beginning of every campaign
Parent
What two demo questions are always (or almost always) audited
Business and Job Function
What KPI's can reduce supervisor bonuses
Attendance and pulls
Marilea's degree is in....
Economics
Jason's son is in the Marines
False-Navy
This is how we dial on the wireless dialer
Manually
How the script is set up so the agents can confirm the demo responses
Pre-populated
How many trainees did Rampart have in it's first training class
Five
What year did Marilea graduate from both high school and college
The 80's
Jim's dogs breed is Maltese
False-Westie
This is how the leads/calls are set up to the same phone number
Group calling
What do the agents ask for to send a second free copy of the pub
Referral/passalong
The two ways campaigns are priced
Per order and per hour
In what decade did Marilea move to Colorado
The 90's
Jim has been to London multiple times in 2024
False-Paris
This is what the agents do at the end of every calls (after the script)
Disposition the call
What does the script often ask if we collect a mobile number
Text opt-in