Feedback
Information explaining what works or what needs improvement.
A. Algorithm
B. Feedback
C. Improvement
D. User need
B. Feedback
Something a person requires to successfully use a computing solution.
A. Feedback
B. User need
C. Prototype
D. Algorithm
B. User need
A change made to help a solution better meet the needs of its users.
A. Feedback
B. User need
C. Improvement
D. Test result
C. Improvement
Feedback, user need, and improvement belong together when the change addresses the user’s problem.
A. A random set
B. A correct match
C. An unfinished algorithm
D. A repeated step
B. A correct match
“The text is too small for me to read.” This type of feedback identifies a specific problem.
A. Not helpful feedback
B. Helpful feedback
C. Needs more information
D. User need
B. Helpful feedback
A user cannot read the words because the font is too small. This is what the user needs.
A. More colors
B. Readable text
C. More buttons
D. Background music
B. Readable text
This change would solve the problem of text being difficult to read.
A. Decrease the text size
B. Remove the text
C. Increase the text size
D. Change the app name
C. Increase the text size
Feedback: “The text is too small.” User need: readable information. This improvement completes the match.
A. Add background music
B. Increase the text size
C. Remove the Home button
D. Change the app name
B. Increase the text size
“This application is terrible.” This feedback does not explain the problem.
A. Helpful feedback
B. User need
C. Not helpful feedback
D. Improvement
C. Not helpful feedback
A user cannot determine what the pictures on the menu mean. This is what the user needs.
A. Clear labels
B. Smaller pictures
C. Fewer users
D. More passwords
A. Clear labels
This change would help users understand the meaning of unfamiliar icons.
A. Remove all icons
B. Add labels beside the icons
C. Add more icons
D. Change the background
B. Add labels beside the icons
Feedback: “The icons are confusing.” Improvement: add labels beside the icons. This user need completes the match.
A. Clear navigation or understandable icons
B. More advertisements
C. A darker screen
D. A longer password
A. Clear navigation or understandable icons
“Something is wrong with the buttons.” This feedback requires a follow-up question.
A. Helpful feedback
B. Needs more information
C. Improvement
D. Positive feedback
B. Needs more information
A user keeps selecting Delete when trying to select Submit. This is what the user needs.
A. Hidden buttons
B. Smaller buttons
C. Properly spaced buttons
D. More advertisements
C. Properly spaced buttons
This change would prevent users from accidentally deleting an assignment.
A. Add a confirmation message
B. Hide the Delete button
C. Make every button red
D. Remove the assignment
A. Add a confirmation message
Feedback: “Submit and Delete are too close together.” User need: fewer accidental selections. This improvement completes the match.
A. Make both buttons smaller
B. Remove Submit
C. Move the buttons farther apart
D. Add another Delete button
C. Move the buttons farther apart
This kind of feedback is specific, clear, and gives the design team information it can use.
A. Helpful feedback
B. Not helpful feedback
C. User need
D. Algorithm
A. Helpful feedback
A user cannot return to the first screen after completing a task. This is what the user needs.
A. A new password
B. Easy navigation or a Home button
C. A smaller screen
D. More sound effects
B. Easy navigation or a Home button
This change would help users understand the password rules before entering a password.
A. Hide the password box
B. Display the password requirements
C. Remove all password rules
D. Add a second login screen
B. Display the password requirements
Feedback: “The assignment page is cut off on my phone.” User need: mobile accessibility. Explain why a responsive screen design matches.
A. It adds more colors
B. It fits the page to the phone screen
C. It removes the assignment
D. It makes the screen smaller
B. It fits the page to the phone screen