Vocab
A way to manage conflict in relationships by granting forgiveness. Reflects a generosity of spirit.
What is grace?
The overall feeling or mood in a relationship. Shaped by nonverbal and verbal communication.
What is communication climate?
Text messages, online comments and rumors, embarrassing pictures posted online, and videos and fake profiles that are meant to hurt another person
What is cyberbullying?
Culturally based guidelines that tell us what to "feel" in specific situations
What are feeling rules?
"To be a good friend, we must understand our friends’ perspectives, thoughts, and feelings"
What is dual perspective?
Elements (such as energy, time, money, and emotion) put into a relationship that cannot be recovered should the relationship end.
What are investments?
Management of our inner feelings
What is deep acting?
Friends who remain close regardless of distance and life changes
Who are friends of the heart?
One of the three orientations to conflict - where everyone has losses
What is a lose-lose orientation?
The theory that our feelings are shaped by the labels we apply to our physiological responses.
What is the cognitive labeling view of emotions?
Intrapersonal communication that affects our feelings and behaviors
What is self-talk?
Opposing forces (tensions) in all relationships. Ex: autonomy/intimacy
What are relational dialectics?
Temporary friends. Distance and life changes affects them
Who are friends of the road?
Cultural guidelines that define the emotional meaning of situations
What are framing rules?
The theory that social rules and understandings shape what people feel and how they express and withhold feelings.
What is the interactive view of emotions?
The assumption that one’s own culture and its norms are the only right ones.
What is ethnocentricism?
Using rational thinking to challenge and change debilitating emotions that undermine self-concept and self-esteem
What is the rational-emotive approach?
One nature of friendship. An emotional intimacy that increases bonding
What is emotional closeness?
Guidelines that friends or romantic partners have for their relationships.
What are relationship rules?
The theory that external phenomena cause physiological changes that lead us to experience emotions. Also called the James–Lange view of emotions.
What is the organismic view of emotions?
Controlling outward expression of inner feelings
What is surface acting?
The ability to recognize which feelings are appropriate in which situations, and the skill to communicate those feelings effectively
What is emotional intelligence?
When friendships wane
What is the deterioration stage?
The process of creating a physical environment that is comfortable and reflects one’s values, experiences, and tastes.
What is placemaking?
The theory that subjective perceptions shape the meanings of external phenomena and the emotions we associate with them. Also called appraisal theory.
What is the perceptual view of emotions?