Equipment
Safety
Customer Service
Injuries
Recipes
100

Wear on your hands to hold onto hot surfaces

Oven Mitts

100

When using a knife it is important to know the proper cutting technique?

Yes

100

What is the first thing you should do when greeting a customer?

Greet them with a smile and say hello

100

Where is the first aid kit in the food service room?

Cabinet with 911 on it

100

My recipe asks for 4 cups of milk.

I fill my measuring cup with 5 cups of milk.

Can I use the all 5 cups of milk?

NO

200

A recipe lists milk as an ingredient, what kind of equipment is needed?

Glass Measuring Cup

200

All walkways in the kitchen must be

Cleared of obstacles

200

What are two qualities of good customer service?

Friendly, respectful, patient, helpful, etc...

200

If a burn is on the head, neck, face, or if the skin is blistering, what should you do?

Seek immediate medical help

200

Before you begin cooking, what should you do with a recipe?

Read the entire recipe from start to finish.

300

a utensil used to open metal cans that do not have a flip tab. 

Can Opener

300

When someone is in front of you while you are doing a task, it is important to

Let them know you need space to walk through

300

Why should you avoid using your phone while working?

It distracts from serving customers

300

For a first and second degree burn, what is the first step to addressing it?

Apply cold running water

300

Why is it important to measure ingredients accurately when following a recipe? 

To ensure the food turns out correctly with the right taste and texture. 

400

Ideal for handling foods on grills, griddles, and flat-top cooking surfaces.

Metal Spatula

400

When you notice broken glass on the floor, what is the first thing you should do?

Clear the area

400

A customer compliments your service. What is the best response?

"Thank you! I'm glad I could help."

400

When applying a gauze, do you start over or under the injury?

Under

400

A recipe calls for baking cookies at 350°F for 12 minutes. What could happen if you bake them at 425°F for 12 minutes?

They may burn on the outside or undercooked on the inside.

500

This knife is known for cutting crusty and soft fruits/vegtables

It is different to other knives for it's jagged edges

Serrated/Bread Knife

500

At night, floors should be cleaned with _____ water

Hot water

500

Why is apologizing important, even if the problem wasn't your fault?

It shows empathy and professionalism.

500

Why should an employee with an uncovered cut never prepare food?

Blood and bacteria can contaminate food.

500

The French phrase meaning "everything in its place"

Mise en place

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