"I must have missed that e-mail"
"All Together Better"
What is Allina's new advertising campaign?
Pediatric Immunizations, Adolescent HPV Immunization; Asthma Screening, PHQ9 Depression Screening
What are the 2023 Care Goals that apply to our pediatric patients?
chest pain, shortness of breath
What are key words?
Assume everyone is acting with best intentions. Encourage others to ask questions, and take the time to give the answers.
What is the February HRO Skill of the month?
What is "Assume Best Intent"?
Don't do this or you might set off the security alarm.
What is swiping your badge at the interior badge reader at the back employee entrance during clinic hours?
Text Messaging
What process did MDH start on January 4, 2023 to improve pediatric immunization rates?
Key Word Data Collection Form
What is the form used by clinical assistants for walk-in patients if no RN is available for triage?
In basket messages sent to the provider with missing, inaccurate, or incomplete information
What happens when we don't ask Clarifying Questions or What happens when we don't Question and Confirm? What is .moveon?
Monday - Thursday 7 AM - 5 PM; Friday 8 AM - 5 PM
What are our new clinic hours effective April 3rd?
Pediatric Immunizations
What is February's care goal of the month?
Medical attention or further evaluation is needed quickly, but the situation is not a code blue
When should we page "clinic response to the front desk"?
Check the accuracy of each other's work; identify slips and lapses; point out unusual situations or hazards; impromptu Consultations
What is cross-check?
MNUFC/The Loons
What professional sports team is Allina a First Team Partner?
Make follow-up appts before patient leaves; Vaccinate at any opportunity the patient is in the clinic even at a sick visit if appropriate, review health maintenance at every visit.
What are three things we can do to help us meet our pediatric immunization goal?
Thought I'd see if I can get an appt today. I've had a headache for days & problems with my vision. . . Oh I'm out of BP pills so do you think it's my BP . . . but my kid wrecked the car so maybe it's stress . . .I'm just a little worried and not feeling well
What is an example of when to call a triage nurse for assessment rather than a clinic response?
Stop, Think, Act, Review
What is STAR?
$100
How much money has been loaded into your well-being account for 2023?
Dr. Winandy
Who met all care goals in 2022 for 8 consecutive months?
To alert others of an incident happening in the clinic
Why do we overhead page?
Zero Preventable Harm
What is Allina's goal as a High Reliability Organization?